Get Notified About Potential Fraudulent Orders


Fraudulent orders are always a nightmare for online merchants. If not addressed effectively, it would cause tremendous revenue loss and damage your long-term reputation. Thus it’s highly necessary that businesses detect fraudulent transactions in advance. 

The problem is that you can’t take a look at every visitor on your website to assess if there’s any sign of fraud. Fortunately, you can always do this with Atom8

1. Analyze your customer history to predict potential threatening behaviors

2. Set up a workflow to send an internal notification so that your staff evaluates the order once more time before continuing

You’ll need to tell the system to wait for a couple of hours before activating the workflow. This is because it takes some time for the issuing bank to capture and process the payment.

atom8 workflow to detect fraudulent orders

Shapes used this journey


About Atom8 – Commerce Automation Platform

Automation is among the greatest tools available to achieve optimal operational efficiency and unlock the break-through growth for any online store. Atom8 is built to enable 70,000+ current, and all new BigCommerce merchants to level up their stores by removing manual functions, helping store owners optimize costs, drive more sales, and increase customer satisfaction.

I was blown away by how useful Atom8 is for online merchants. It really helps them level up their online stores.
Brent Bellm CEO BigCommerce

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