Fraudulent orders are always a nightmare for online merchants. If not addressed effectively, it would cause tremendous revenue loss and damage your long-term reputation. Thus it’s highly necessary that businesses detect fraudulent transactions in advance.
1. Analyze your customer history to predict potential threatening behaviors
2. Set up a workflow to send an internal notification so that your staff evaluates the order once more time before continuing
You’ll need to tell the system to wait for a couple of hours before activating the workflow. This is because it takes some time for the issuing bank to capture and process the payment.