Overview

You’ve built a customer journey in Autopilot. The content has been carefully crafted, the audience expertly targeted through smart segmenting, the customer experience flawless through the journey logic and configuration. You’re ready to hit publish… however there’s a moment’s pause.
We know the feeling. Whether you’re communicating to leads or customers, to five contacts or to five million, every message, and the timing of that message, is important.
Ensuring you have your journey correctly set-up is the last critical step in building effective customer journeys. In this article, we’ve created a checklist with simple walkthrough videos to help you confidently publish a high performing journey every time:

  • Review your journey;
  • Test your journey;
  • Troubleshoot your journey.

 

You’ve built a customer journey in Autopilot. The content has been carefully crafted, the audience expertly targeted through smart segmenting, the customer experience flawless through the journey logic and configuration. You’re ready to hit publish… however there’s a moment’s pause.
We know the feeling. Whether you’re communicating to leads or customers, to five contacts or to five million, every message, and the timing of that message, is important.
Ensuring you have your journey correctly set-up is the last critical step in building effective customer journeys. In this article, we’ve created a checklist with simple walkthrough videos to help you confidently publish a high performing journey every time:

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