Why You Should Use Atom8?
As businesses and customers continue to move online, it’s crucial to maintain a high level of productivity. Yet how can you guarantee performance while working remotely? One solution is using Atom8, the automation app for Shopify and BigCommerce. What does Atom8 do? Atom8 is a workflow automation platform used to converts repetitive tasks into workflows that execute whenever needed. Once the workflow is set up, it’ll be automatically activated on a predetermined date and time without human intervention. This helps increase your team productivity, from creating spreadsheets, segmenting orders to facilitating customer engagements. Ultimately, the software makes your work easier by taking over all the tedious parts. Some of the app features include: Auto-categorize orders (based on value, locations, etc) Auto-segment customer (based on demographics, spending, the total number of order, etc) Auto-tag customers on CRM, email marketing, and delivery platforms Auto-generate reports & lists on Google Sheet Auto-publish products Auto-notify of low-stock items, abandoned cart, or high-value orders Auto-detect and halt high-risk orders Why should you use Atom8? 1. It saves time Atom8 helps you save time by completing both simple and complex tasks. Whether it is to label orders and customers or to trigger email marketing on another platform, the app can undertake it much faster than you do manually. The more tasks involved in a process, the more complicated and time-consuming it becomes. Without Atom8, you might end up waiting until midnight to publish sales products or spending the whole afternoon checking orders. 2. You don’t have to know about programming One alternative to SaaS is to build your own software. However, this requires a lot of time and resources. You have to do massive research on what your business needs, how to integrate it with your current system, and how your employees adapt to it after deployment. You will also need high-skilled IT and HR staff to train users and solve any pop-up issues. Ultimately, you’ll need to constantly update your software to eliminate flaws and keep up with changes within your business model. All of this is extremely frustrating, especially for small and medium merchants. On the other hand, Atom8 is a ready-made solution that you can integrate into your website without any adjustment. Many providers also offer 24/7 support if any problem arises. You don’t need to write a single line of code to have your work automated. 3. You reduce mistake It’s absolutely fine to check your performance result manually. However, manual work often comes with flaws. Once your staff is tired, it’s easy to miscount the inventory or put the wrong first name in the email sent to your customers. The worst is that not every mistake can be fixed easily. Your customer might feel uncomfortable for not receiving an order confirmation and never come back to your store again. Meanwhile, technology never gets fatigued. You set up the workflow once and it’ll execute similarly every time. All you need to do is double-check your workflow once in a while to improve it if needed. 4. It streamlines your important tasks Ultimately, it’s all about getting things to work. Atom8 can be integrated with email marketing platforms, order management, and inventory management tools. For example, you can set up a workflow to segment customers based on the order amount and send them a thank-you letter right after an order is placed. This helps you keep everything on spot and ensures all your productivity apps are compatible with one another. It also means that all platforms are functioning well and so is your web store. This allows you to streamline all the important tasks within your organization and prevent you from forgetting anything. Install Atom8 today Atom8 has positively transformed a lot of workplaces within years of operation. It is a simple app that can do a lot for your business, even problems you don’t realize that you have. Try it today!
Franklin Energy: Automation for Discount Programs
About Franklin Energy Franklin Energy is an industry expert in designing and implementing grid optimization programs for utilities, state, and municipality clients in the United States and Canada. Over 20 years of establishment, the firm has expanded beyond the commercial and industrial sector to be a full-ride provider of energy efficiency and demand response solutions. These days, their service contains 3 main categories, which are programs, platforms, and products. Struggles to find an automation solution Operating within 3 different sectors at a time, Franklin Energy has been constantly looking for the best automation solution that can effectively reduce the number of repetitive tasks. Their most urgent need was to schedule discount offers with a percentage off such as “20% off” or a set amount, such as “save $14” depending on the type of products. In addition, Franklin Energy’s staff were frustrated with having to wait until midnight or the opening of a business day to publish themes, product categories, and pages. Therefore, it’d be better to have a full-stack automation platform taken over them all. However, previous solutions have yet to fulfill their ambition, until they came across Atom8. Why Atom8? Atom8 prides itself to be the first automation platform for BigCommerce merchants. The app comes with easy-to-use workflows, not to mention several pre-built templates that can be utilized immediately. It only took the team a little time to get familiar with the app interface and activate their first workflow. More importantly, Atom8 allows Franklin Energy to schedule multiple events simultaneously, regardless of the time, place, and discount rate. To do this, they need to set up a workflow following an If-then logic. 1. Choose the time and date on which to publish the sale price 2. Set the workflow condition. In this case, the action is applied to all products included in the Sale category. IF any of product categories match the following: Name is equal to Sale 3. Set the action to perform THEN change the product sale price into a discount of 20% and make it visible on the storefront DELAY for 24 hours THEN remove the product from the sale category and make it invisible on the storefront Apparently, Atom8 allows the merchant to expand the promotion duration to serve the best of their customers. “It seems like the possibilities with scheduling changes in the store is almost endless.” Thanks to Atom8, Franklin Energy now has less manual work. By streamlining their business operations, the app also contributed to raising the company’s overall customer satisfaction. Additionally, the company found the Atom8 customer support team exceedingly professional and responsive. “The customer service is more than accommodating and willing to help out with any issues,” said Jamie Fiore – the retailer’s representative. With that being said, the team has ever since trusted Atom8 for its robust functionality that smoothes their omnichannel business strategy. Moving forward Franklin Energy has noticed a significant performance acceleration compared to previous years thanks to the Atom8 integration and effective workflows. Hence, they decided to apply Atom8 to nearly 20 other BigCommerce stores they are managing. Recently the Atom8 team has released the new Action feature: Change product sale price on the variant level. Once this action is triggered, the sale price will be applied to every variant in the parent product. “There is nothing to complain about Atom8”.
Order Management Automation Best Use Cases
Order management is an important part of any retail business. Without a proper order management strategy, you might lose track of the inventory or miscommunicate with your shipping partners. Unfortunately, 46% of SMB still use a manual tracking method, which is always prone to error. One solution is to employ order management automation integration on your eCommerce platform such as Shopify. In this article, we’ll discuss order automation software and some of the best use cases. 1. Tag high-risk orders with a note Fraudulent orders are always a big concern for businesses. Firstly, it creates a false positive about your sales capability while causing tremendous financial loss. You might end up losing your shipping and insurance cost, chargeback fee, and other related costs. The worst is that it damages your reputation and drives your customers away for fear of friction. Once you have detected an email address with signs of fraud, you can set up a workflow to prevent similar situations in the future. When the email address associated with the order includes a specific term, the system will automatically postpone the order and send a note to your staff to verify it. 2. Notify staff of unfulfilled orders after several days There are several reasons why orders are not fulfilled after several days. It’s likely that the product is not back in stock in time, or someone forgets to add them to the task list. There should also be some technical problems so that your staff is unaware of new orders. Either way, it would cause customer dissatisfaction if they don’t receive the product as promised. Therefore, you should always keep everyone informed about any changes in the store. Set up a workflow to notify your staff about unfulfilled orders. This would prevent any mistake during the order processing that might damage your business. 3. Sort order by shipping address You always need to segment orders into different groups to avoid confusion. However, it is frustrating to look into and label every product manually. With order automation, you have it done right after the order placement. All you need to do is to set up a workflow with predetermined category names. Then whenever the conditions are met, your order will be automatically sorted. Now your staff can group packages to the same cities and regions immediately without going back-and-forth between numerous orders. 4. Emailing dropshipping partners Dropshipping is the business model in which the retailer has another company selling their products directly to customers. This helps reduce the storage and other related costs while you can offer a wide variety of items. It’s also beneficial for testing new products as the seller doesn’t need to keep any product in their system until demand arises. To maintain consistent communication, you might want to email your dropshipping partners after you receive an order so that they can prepare it in time. Order management automation with Atom8 If you are looking for software to automate your order management process, Atom8 is probably the best on the market. The app comes with an easy-to-know interface, which only takes a few minutes to get used to (verified by our previous customers). You can customize the workflow as you want. Otherwise, there are plenty of pre-built templates to use. Atom8 can also be integrated with other platforms such as email marketing, delivery management, and inventory management tools. This helps create centralized management for your store, making your work a little easier. We’re running on a free forever plan for Shopify owners. Check it out today!
