Google Sheets Integration
Monthly Execution Limitation
Number of workflow executions
Frequently asked questions
Each workflow consist of a trigger, conditions, and actions.
1. Workflow is triggered by time or by the event run in your e-Commerce store, such as an order being placed, a customer being added, or a product being created.
2. Condition works like a filter. For example, if your store has 200 orders per day and you want to perform actions on not all but only the high value orders, the condition you need to set would be “Order amount is greater than xxx $”.
3. Action is the task that will be performed by the workflow, such as adding product to categories, assigning customer to a group, or changing order status.
Conditions are determined by the selected trigger. Different triggers come with different conditions.
For example, selecting trigger “Customer created” will reveal conditions relevant to the customer.
Some actions are dependent on the trigger you’ve selected. For example, action “Assign customer to a group” is only available for the triggers that are relavant to customer and order. It is not available for the triggers related to product.
In addition to the actions that are dependent on the trigger, some actions are always available, such as notification actions.
Every time your workflow performs an action, that’s an execution!
Workflow is triggered but conditions are not met and no action is performed, that’s NOT an execution!
Building workflows in Atom8 does not cost anything and is not an execution.
No. You can create as many workflows as you want.
That depends on how much you use Atom8 (hopefully a lot)!
As an example, let’s say you had one workflow that is triggered when an order is placed. The workflow checks if order amount is greater than $5000 to add the customer to “VIP customers” group.
Let’s say you have 3000 orders per month and 10% of your orders are greater than $5000, then this worklow costs you 300 executions per month.
When you hit the threshold, we’ll email you. You still be able to use Atom8 to build and modify your workflows, but all the workflows will be paused until your the next calendar month. You can upgrade your subscription plan to extend your execution limit immediately.
When you upgrade, you will be immediately charged a prorated amount for the partial billing cycle period that you are going to be using the new plan. When you upgrade, the new features and executions will be available to you immediately.
When you downgrade, you will retain your old features until the end of your billing cycle. At that point, you will be moved to the new plan.