How to use BigCommerce fulfillment software for order management

In 2023, the demand for fast and efficient order fulfillment reached new heights, with over 20% of U.S. consumers expecting same-day delivery for their online purchases. Efficient order management is key to success in eCommerce. When you manage orders well, customers are happier, and your business runs more smoothly. This is where fulfillment software comes in. BigCommerce offers these software that helps streamline the order process, making everything from inventory management to shipping more efficient. By using this software, businesses can improve accuracy, speed up order processing, and ultimately, boost customer satisfaction. Let’s explore how this software works and how it can benefit your business. Understanding BigCommerce Fulfillment Software Fulfillment software is a tool that helps eCommerce businesses manage their orders from start to finish. It plays a crucial role in the eCommerce world by automating and organizing the steps involved in getting a product from the warehouse to the customer’s door. What is Fulfillment Software? Fulfillment software is essential in the eCommerce ecosystem. It simplifies and automates the process of managing orders, from receiving the order to shipping it out. This software connects all the different parts of the fulfillment process, ensuring that orders are processed quickly and accurately. In 2024, the global shipping fulfillment market alone is projected to be worth approximately $49.9 billion, highlighting the significant role this software plays in the industry​. By integrating fulfillment software with BigCommerce, businesses can manage the entire order fulfillment process seamlessly. The software helps in reducing manual work, minimizing errors, and ensuring that customers receive their orders on time. This integration is vital for businesses that want to scale up and handle more orders efficiently. Key Features of BigCommerce Fulfillment Software BigCommerce fulfillment software comes with a range of features designed to make order management easier and more efficient. These features are important for ensuring that your business runs smoothly and that customers are satisfied with their shopping experience. Additionally, BigCommerce fulfillment software can be enhanced with Atom8 BigCommerce Automation. Atom8 from GritGlobal allows you to automate repetitive tasks such as updating inventory, processing orders, and managing customer notifications. This integration not only saves time but also increases the efficiency of your order management process. Automating these tasks means fewer errors and a smoother operation overall, leading to better customer satisfaction and higher sales. Setting Up Fulfillment Software in BigCommerce Getting started with fulfillment software in BigCommerce is a simple process that can significantly improve your order management. By setting it up correctly, you can ensure that your business runs smoothly, orders are processed efficiently, and customers receive their products on time. Integrating Fulfillment Software with BigCommerce Integrating fulfillment software with your BigCommerce store is the first step to streamlining your order management. This process allows the software to handle various tasks automatically, reducing the amount of manual work needed. By integrating fulfillment software with BigCommerce, you can automate many parts of your order process. This integration ensures that orders are processed quickly and accurately, helping you meet customer expectations and grow your business. Configuring Order Management Settings Once your fulfillment software is integrated, the next step is to configure the settings for order management. This includes setting up rules for processing orders, managing inventory, and selecting shipping options. To further enhance order management, consider using BigCommerce BackOrder from GritGlobal. This tool allows you to manage out-of-stock items automatically. When an item is out of stock, BackOrder lets customers place orders, which are fulfilled as soon as the stock is available again. This feature is critical for maintaining sales during stock shortages and ensuring customer satisfaction. By configuring your fulfillment software settings properly, you can minimize manual work and ensure that your order process runs smoothly. This setup not only improves efficiency but also enhances the overall customer experience, making your business more reliable and trustworthy. Optimizing Order Management with Fulfillment Software Using fulfillment software to optimize your order management is essential for running a successful eCommerce business. With the right strategies and tools, you can manage inventory better, streamline order processing, and ensure that your customers receive their orders on time. Managing Inventory Levels Efficiently Managing inventory is a key part of running an eCommerce store. Fulfillment software can help you avoid problems like overstocking or running out of products. Here are some strategies to manage inventory levels efficiently using the software. BigCommerce BackOrder is a tool that can help manage your inventory effectively. It allows customers to continue placing orders for products even when they are out of stock. This ensures that you don’t miss out on sales, and customers can receive their orders as soon as the stock is replenished. Additionally, Atom8 can automate the process of updating stock levels and notifying customers when items are back in stock, making inventory management even easier. By using these strategies, you can keep your inventory levels balanced, ensuring that you always have the right amount of stock on hand. This not only helps you avoid the costs of overstocking but also keeps your customers happy by ensuring that popular items are always available. Streamlining the Order Fulfillment Process Speed and accuracy are critical when it comes to fulfilling orders. Fulfillment software can help you streamline the process from picking to shipping, making your operations more efficient. Atom8 can further streamline your order fulfillment by automating various workflows. It can handle tasks like sorting orders, updating inventory, and sending customer notifications, all without the need for manual intervention. This reduces the chance of errors and ensures that your fulfillment process is smooth and efficient. Case Studies: Success with BigCommerce Fulfillment Software Fulfillment software has transformed how many businesses manage their orders, leading to significant improvements in efficiency and customer satisfaction. Here are some real-life examples where BigCommerce’s fulfillment tools, combined with Atom8 BigCommerce Automation and BigCommerce BackOrder, have made a big difference. These examples show how businesses can benefit from using fulfillment software like BigCommerce’s tools, along with Atom8 and BackOrder. Automation helps reduce manual tasks, improves order accuracy,