In today’s fast-paced eCommerce world, ensuring seamless inventory management is critical to success. One challenge many businesses face is handling out-of-stock items. Fortunately, there are powerful tools designed to manage these situations, such as back-order apps. Two notable players in this space, particularly for BigCommerce merchants, are GritGlobal’s BackOrder app and MyIntegrator’s Backorder and Handling Fees app. In this post, we will compare these two solutions to help you decide which one is best suited to your business needs.
By the end of this comparison, you’ll have a clearer understanding of the capabilities, strengths, and potential drawbacks of each app. If you’re a BigCommerce store owner, this guide will help you leverage the best back order app to optimize your store’s performance.
Why Back Orders Matter in BigCommerce
Before diving into the app comparisons, let’s briefly discuss why back orders are important in eCommerce. Back orders allow customers to purchase items even when they’re out of stock. This feature keeps sales flowing and helps retain customer loyalty by reducing friction during stock shortages.
Moreover, according to eCommerce data, retailers lose approximately 8.6% of their sales due to out-of-stock items. Consequently, back order management is essential to minimize losses and keep customers satisfied. This is where robust back order tools come into play.
GritGlobal’s BackOrder App: Overview and Key Features
GritGlobal’s BackOrder app is a widely used solution specifically tailored for BigCommerce stores. It allows merchants to sell out-of-stock products without turning away customers, maintaining cash flow and customer satisfaction. Below are the core features that make it stand out:
- Back Order Automation
GritGlobal’s BackOrder app automates the back order process, enabling seamless product purchases, even when inventory is temporarily unavailable. Merchants can set rules for when and how back orders are managed, saving valuable time and reducing manual errors. - Clear Communication with Customers
The app provides the ability to customize messages and alerts, ensuring that customers are fully informed when an item is on back order. This transparency helps set clear expectations, thus reducing potential frustration. - Multi-Channel Integration
Whether you’re selling across multiple BigCommerce stores or using other platforms, GritGlobal’s BackOrder app integrates smoothly, ensuring that inventory management is consistent across all sales channels. - Customizable Availability Display
Merchants can easily display whether an item is available for back order, offering customers a clear understanding of product availability. Additionally, the app gives you the flexibility to define stock statuses based on different inventory rules. - Analytics and Reporting
With built-in analytics, GritGlobal’s BackOrder app provides insights into the performance of back ordered products, helping you understand customer preferences and optimize your inventory planning.
For more information about GritGlobal’s BackOrder app, visit the BackOrder landing page.
MyIntegrator’s Backorder and Handling Fees App: Overview and Key Features
On the other side, MyIntegrator’s Backorder and Handling Fees app offers a unique blend of back order management combined with handling fee automation. While it also serves BigCommerce stores, its additional focus on handling fees sets it apart from competitors like GritGlobal.
- Comprehensive Back Order Management
MyIntegrator’s solution ensures that customers can place orders for out-of-stock products. Similar to GritGlobal, it automates the process, helping merchants prevent sales losses. The app also allows users to customize when and how back orders are accepted. - Handling Fees Automation
One of the standout features of this app is its ability to automatically apply handling fees for back ordered items. This is particularly useful for businesses that want to offset additional costs associated with stocking and shipping out-of-stock products. - Flexible Fee Rules
MyIntegrator’s app lets merchants create flexible fee rules, ensuring that fees are applied based on order size, product category, or other conditions. This customization gives BigCommerce merchants more control over pricing strategies and helps maintain profitability. - Customer Notifications
MyIntegrator’s app allows you to send automated notifications to customers about back orders and any associated handling fees. Like GritGlobal, this feature promotes transparency and helps manage customer expectations. - Multi-Platform Support
While GritGlobal primarily focuses on BigCommerce, MyIntegrator’s Backorder and Handling Fees app supports multiple eCommerce platforms. This versatility makes it an attractive choice for businesses that operate across various online marketplaces.
For further details on MyIntegrator’s offering, check out the app on the MyIntegrator website.
Comparing GritGlobal and MyIntegrator: Which Back Order App is Right for You?
Both GritGlobal’s BackOrder app and MyIntegrator’s Backorder and Handling Fees app provide solutions to BigCommerce merchants facing inventory shortages. However, they cater to slightly different needs. Here’s a closer look at the key differences:
1. Automation Capabilities
Both apps excel at automating the back order process, but GritGlobal’s app offers a more tailored experience for BigCommerce users. Its focus on BigCommerce stores means deeper integration, making it easier to set up and manage within this platform.
On the other hand, MyIntegrator’s app offers broader platform support. If your business operates across multiple eCommerce platforms, MyIntegrator might provide better versatility, particularly if you need back order management for stores outside BigCommerce.
2. Handling Fees
The standout feature of MyIntegrator’s app is its handling fees functionality. This is ideal for businesses that face additional costs related to back order items. If handling fees are an important part of your business model, MyIntegrator offers better tools for automatically managing these costs.
However, if handling fees aren’t a concern and your focus is solely on managing out-of-stock items, GritGlobal’s app provides a more streamlined and focused solution.
3. Customer Experience and Communication
Both apps offer tools to improve customer communication. However, GritGlobal’s BackOrder app stands out with its customizable messaging feature. This helps build trust and ensures customers know when to expect their orders. For BigCommerce merchants prioritizing customer experience, GritGlobal offers a slight advantage.
4. Analytics and Insights
GritGlobal’s BackOrder app provides advanced analytics, giving merchants the ability to track back order performance and make data-driven decisions. This is particularly beneficial for businesses that rely heavily on inventory forecasting.
MyIntegrator’s app, while powerful, doesn’t offer the same level of detailed reporting. Consequently, if insights and performance tracking are critical to your business, GritGlobal’s app might be the better choice.
Conclusion: GritGlobal vs. MyIntegrator for BigCommerce Back Orders
When it comes to choosing the best back order app for your BigCommerce store, the decision will largely depend on your specific business needs. If you’re primarily a BigCommerce store owner seeking streamlined back order management with deep integration and advanced reporting, GritGlobal’s BackOrder app is an excellent choice.
To learn more about how GritGlobal can support your back order needs, explore their BackOrder landing page or contact us for personalized advice.
Visit GritGlobal to see how we’re helping BigCommerce stores stay ahead in a competitive market.
