Each workflow consists of a trigger, conditions, and actions.
1. Workflow is triggered by time or by the event run in your eCommerce store, such as an order being placed, a customer being added, or a product being created.
2. Condition works like a filter. For example, if your store has 200 orders per day and you want to perform actions on not all but only the high-value orders, the condition you need to set would be “Order amount is greater than a certain amount”.
3. Action is the task that will be performed by the workflow, such as adding product to categories, assigning customer to a group, or changing order status.

With Standard plan, you can have upto 3 active workflows while with Enterprise plan, you can create unlimited workflows to freely scale up their eCommerce automation.

Action credit is the number of credits burned when an action is performed. Some actions cost more credits than others because they cost us money to perform on your behalf, such as sending email or SMS text messages.

Action credits are only deducted when an action is performed. They are not deducted when checking conditions to see if an action should be performed. For example, if you have a workflow that is looking for a particular condition in order and your store gets thousands of orders, but the condition only occurs rarely, you’ll only be charged when the conditions are met and the action is performed.

• You created a workflow to publish all products in the “Black Friday” category visible on the storefront at a specific time. And in that category, there are 100 products.
• The action “Make product visible on storefront” costs 1 credit for each time it’s performed.
• When the workflow run, it will publish 100 products which means the action “Make product visible on storefront” is performed 100 times. Therefore, the total burned credit for this run will be 100 credits.