Slack is a powerful communication tool that can be used for a variety of purposes in an eCommerce business. The app can be used to automate tasks, communicate with team members, and more. Here are five essential eCommerce Slack automation examples that get you inspired.
What is Slack?
Slack is a messaging platform where groups of people can communicate and share ideas via phone, video, and instant chat. Slack enables eCommerce firms to interface with essential systems and automates mundane tasks like new order alerts, cart abandonment, and new product announcements thanks to its directory of over 2400 compatible apps.
Slack gives you the ability to handle requests, organize interactions across your distribution channels, and boost performance by scaling repetitive tasks. Its primary features include a workflow builder, channels, sophisticated search filters, file sharing, customizable notifications, personalized responses, setting reminders, and app integrations.
5 essential eCommerce Slack automation examples
Using Slack to automate processes
Your team may be more effective, efficient, and time-efficient by automating certain tasks in Slack.
Did you know that to create leads on your website, assist your clients, turn them into paying users, and make them successful, you don’t need four distinct tools? Slack and one additional tool are all you need for that.
Automating your sales and lead generation from Slack
- Follow up with your sales and marketing leads: Writing personalized emails is a crucial part of maintaining “high-quality” leads in sales. This can be very time-consuming and exhausting at times. Therefore, forgetting to follow up with leads is not uncommon. You may therefore integrate your Google Calendar with Slack, and Google Calendar will alert you whenever you need to compose a follow-up.
- Create leads from Slack communities: For your business, Slack communities can be a great source of leads. However, it takes a lot of time and works to generate leads using Slack forums. Using different keywords in Slack forums where potential consumers congregate will alert you when something about your company is mentioned.
Automating marketing processes in Slack
One of the main eCommerce Slack automation examples is in the marketing processes. You can share fresh content and Slack visuals with your team. Every marketing strategy should embrace collaboration, especially when it involves individuals from several businesses.
In addition, you can advance your social media marketing without using social media at all by utilizing a few Slack integrations.
Automating user and employee onboarding workflows from Slack
Slack is a fantastic platform for onboarding new staff; there are lots of tools and apps that can make the process go more quickly.
Slack, however, can also be a useful tool for simple user onboarding. Although Slack does not allow you to build various product experience levels, you can be in continual contact with your trial users to ensure that you are constantly at the forefront of their minds.
Keeping an eye on your product and development
Automating some development procedures if you already have a product might help you save a lot of time and increase productivity.
The Slack tool from Rollbar alerts developers to problems and issues within the program or website right into Slack. Developers can assign tasks with Workast or Trello directly from Slack after receiving notifications. After that, they can deploy changes and address bugs using the Slack App from GitHub.
eCommerce Slack automation can help make your eCommerce business more efficient. By using Atom8, you can have orders automatically sent to the correct Slack channels, so that you can quickly and easily see what’s going on with your store at all times. Have you tried automating your internal communication processes? If not, now is the time to contact us and get started!
Related services: System integration, Workflow management, Integration platform.