Considered the most effective approach for selling activities and business growth, Salesforce integration is becoming popular in the business world, especially in e-commerce. However, Executing and using this kind of integration is especially for the newbies. The users usually need to deal with different data and software problems, so they need to pay attention to those problems and avoid them. Therefore our article will give you a list of some challenges of salesforce integration that you should consider.
Considerable Salesforce Integration Challenges That You May Face
Mismatch of data and field types
Salesforce integration requires a careful data mapping process to avoid mismatches between data and field types. Different businesses and tasks will require different field types, and various applications will be compatible with different kinds of data. Therefore, when converting data to a new application, businesses should pay attention to data types and export data to a target app-supported field type. Consequently, you can take advantage of data in salesforce integration smoothly.
Data Duplicated
Duplicate data is also one of the most popular salesforce integration challenges. When importing data from another application to the salesforce integration system, you need to use an external ID to prevent duplicated records which can cause misunderstanding for other processes. Perhaps you don’t know, external ID is a customizable field with unique record identifiers to detect similar data during the integration process.
External system IDs
Normally, Salesforce can automatically create a specific ID for any applications, folders, or files imported into it. Therefore, Salesforce will lose the external IDs if the new entities already have them. When dealing with this situation, we do the same way with data duplicating. We need to add some configuration to make the external ID unique and custom logic to avoid overriding external IDs.
Bad Data
Bad data is also a notable point of salesforce integration challenges which may lead to bad operations and unexpected results. Therefore, businesses should do data cleansing and mining in external systems before integrating them into the salesforce. Especially for long-term systems, you need to eliminate outdated and useless records to avoid data duplications, which we have mentioned before.
Mistakes In Real-time Notification
Integrating data from Salesforces is different from real-time integration. While real-time integration can update and import data instantly, the data can not be immediately synced with Salesforce. Therefore, the business needs to wait minutes to get the total sync and start utilizing the Salesforce integration.
Incompatible Apps
Choosing the wrong apps for salesforce integration may reduce the productivity and effectiveness of salesforce. Therefore, deciding on the compatible and helpful apps from AppExchange before integrating is necessary. The business runners need to investigate business requirements, their selling purposes, and level of compatibility to select the most suitable app for your salesforce integration.
Conclusion
There are a lot of considerable salesforce integration challenges that you may face. We have mentioned the most popular ones that you need to pay attention to and thus avoid mistakes and bad results in your selling and operation activities.
