In a transformative move for retail technology, GritGlobal and ConnectPOS have announced a strategic partnership to deliver next-generation unified commerce solutions. This collaboration combines ConnectPOS’s industry-leading point of sale (POS) platform with GritGlobal’s advanced automation and backorder management capabilities – empowering retailers to achieve new heights of operational excellence and customer satisfaction.
Since 2013, ConnectPOS, part of SmartOSC, has been a global leader in Point-of-Sale solutions. This award-winning platform uses the latest technology to help retailers increase sales, improve customer service, and run their stores more efficiently. ConnectPOS offer a user-friendly, scalable system and serve clients around the world while maintaining high ethical standards.
Hai Nguyen, Head of ConnectPOS, shared his enthusiasm about the partnership, stating, “By joining forces with GritGlobal, we are setting a new benchmark for unified commerce. Our collaboration empowers retailers to break down barriers between online and offline, delivering a seamless experience for their customers and maximizing operational efficiency.”
GritGlobal has expertise in developing solutions for e-commerce merchants through a diverse suite of software applications, with Automation and Backorder Management standing out as its top two leading offerings. Its solutions simplify even the most complex inventory and order processing challenges, dramatically reducing manual tasks and minimizing errors. GritGlobal ensures that retailers can deliver products to customers faster and more reliably, addressing one of the industry’s most persistent challenges: keeping up with shifting supply and demand.
Bao Lam, Head of GritGlobal, commented, “This partnership reflects our shared commitment to innovation and operational excellence. Together with ConnectPOS, we’re equipping retailers with the automation and smart technology they need to stay ahead in a competitive landscape and consistently exceed customer expectations.”
The joint approach of GritGlobal and ConnectPOS is set to transform retail operations. By integrating GritGlobal’s automation tools with ConnectPOS’s comprehensive point-of-sale system, merchants can synchronize all sales channels, reduce manual intervention, and streamline everything from inventory management to customer engagement. Retailers are thus equipped to provide accurate stock information, process fast transactions, and personalize their services – enhancing the overall shopping experience for every customer.
Looking ahead, both companies are committed to continuous innovation and collaboration, working to introduce new capabilities that support retailers’ growth in a dynamic digital landscape. As the GritGlobal and ConnectPOS ecosystem evolves, merchants worldwide can expect more integrated tools and smarter solutions to shape the future of unified commerce.
