Why BigCommerce stores group customers for personalized ads


BigCommerce stores are increasingly using data science to tailor the user experience of their customers, including personalized ads tailored to individual preferences. This strategy not only increases conversion rates and revenue but also improves customer engagement. 

In this blog post, we’ll be exploring why some BigCommerce stores choose to group their customers together in order to create more successful personalized ad campaigns. Keep reading!

What is customer grouping and how does it work on BigCommerce stores

Customer groups are collections of customers that work together to read data on a certain issue and then provide input. Each group’s consumers share the information parts, therefore a practical approach to reuse the information provided is to redistribute it when new members join and older ones leave, ensuring that each member receives a proportionate piece.

Simply said, customer groups gather together potential clients who will optimize your value offer by having similar demands and responding similarly to marketing activities.

Why personalizing ads is important for online stores

Delivering customized advertisements to people based on their data is the core concept of personalized advertising. This might contain demographic data and buying history.

Why do BigCommerce stores group customers for personalized ads? Businesses may more effectively design their advertising strategies to appeal to their target demographic by understanding what customers like and dislike.

Using tailored advertising has a number of advantages. It enables businesses to contact customers and delicate interest groups with pertinent messaging in the first place. As a result, there are more opportunities for a good response to the advertisement and an increased likelihood of purchase.

  • When customers see advertisements based on their interests, they feel valued.
  • It enables companies to precisely target a given audience.
  • Customer loyalty is increased and recurring business is increased via personalized advertising.
  • It assists companies in determining the goods or services that clients are interested in.
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How to set up customer grouping on your BigCommerce store

Go to Customers Customer Groups and select Create a Customer Group to start creating a customer group. You must next customize your group’s settings and enter a group name. The group name is private to you and won’t be seen by your clients. 

For your different consumer groups, you may also establish the category, product, and storewide discounts.

Finally, the Copy action, which can be found in the Action menu, may be used to replicate customer groups.

In Conclusion,

By understanding how and why people shop the way they do, you can more easily give them what they want – even if they don’t know it yet. BigCommerce stores are able to group customers based on certain characteristics so that personalized ads can be served. This not only increases sales but also builds customer loyalty as they feel like their needs are being met.

If you’re interested in learning more about how we can help increase sales for your business, contact us today. With various customer grouping methods, like employing membership prices to a specific customer groups or grouping customers based on created total amount, Atom8 will certainly help you boost your BigCommerce store’s performance.


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