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6. How will my customer be aware that a product is being backordered?

You can customize your storefront to alert your customers that the product is being backordered. Storefront customization can be found under the Settings tab. 

  • You can customize the inventory description displayed on the Product Detail page.
  • You can add a Shipping Description under Add to Cart button to let customer know that the product will be shipped later.
  • You can change the “Add to Cart” button with the text and color of your choice.
  • You can add a message to Cart page to alert customer about the delay in shipping as the product is backordered. 

On another note, when a product is backordered, the backorder message will be included in the Order Confirmation Email.

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