You may not know it, but the use of artificial intelligence has been tested since the 1950s! And now it’s still here, whether you like it or not. Thanks to the advent and growth of VR (virtual reality), AR (augmented reality), and automation, businesses can easily upskill their staff, which is among the essential defining factors of success. Let’s read on to explore three AI-based sales coaching methods.
The Role of AI in Sales Learning, Training, and Development
Today, all organizations have huge amounts of product, prospect, employee, and customer data available because of integrated AI software solutions such as CRMs and chatbots. This data can be reused to create a customized AI sales training program personalized to meet the needs of each sales rep by focusing on their knowledge and skill gaps.
This allows your team to upskill and develop professionally and helps predict the training needs of learners based on their roles. So your sales team always stays one step ahead.
How to Use AI for Sales Training
Sales role-playing is among the vital tools to develop and coach your sales teams’ skill sets by replicating a real-life selling environment. AI can also be applied to sales training, where sessions are based around a case that pertains to skills in:
- Objection Handling.
- Assessing needs.
- Conflict management.
- Role Reversal.
Thanks to AI-based training, leaders can save money, resources, and time by quickly gaining insight into how their sales staff perform through bite-sized training increments without being limited in time, like regular face-to-face training sessions.
AI software is far from replacing the human element in sales coaching, but it can improve results by enhancing the experience. It lets sales reps build confidence by giving them a safe space to practice and avoiding all the unconscious biases the coaches may have. It also saves time for sales managers since they don’t need to face to face coach a sales rep.
Onboarding Remote New Hires
AI-based training also refreshes how a company onboards new hires and streamlines the process into a repeatable and effective method that will equip new hires with any information they need to succeed. For instance, just because a new salesperson can answer questions accurately doesn’t mean he truly understands them or can apply them to a real-time conversation. AI-based training can help fill these gaps where sales leaders and managers don’t have the resources and time to focus.
Sales leaders and managers must offer training anytime, anywhere, to match their huge remote workforce. AI-based training can fulfill this by allowing sales reps to learn where and when they prefer. Instead of planning and allotting time between sales managers and teams to shadow on tasks, AI also provides additional accessibility for both leaders and their employees.
Without a doubt, AI can potentially change how sales teams work. At the end of the day, you will need to choose an AI-based sales coaching software that best suits the needs of your business. For this, contact Order Booster now for help.