Boost Efficiency with Klaviyo BigCommerce Integration: A Complete Guide

klaviyo bigcommerce integration

Did you know that integrating sales technology, including sales analytics and automation tools, can significantly improve sales productivity and effectiveness? Integrating Klaviyo’s marketing automation with BigCommerce’s powerful eCommerce platform can significantly boost your marketing efficiency and customer engagement. This guide will show you how the Klaviyo BigCommerce integration can streamline your operations and enhance your marketing efforts​​.

Why Integrate Klaviyo with BigCommerce?

Integrating Klaviyo with BigCommerce brings numerous benefits that can transform your business. It helps you manage customer data better, create personalized marketing campaigns, automate repetitive tasks, and use predictive analytics for smarter decision-making. The Klaviyo BigCommerce integration is a game-changer for businesses looking to optimize their marketing strategies.

Enhanced Customer Data Management

Managing customer data effectively is crucial for any business. Integrating Klaviyo with BigCommerce gives you a comprehensive view of your customers.

  • Unified Data: Sync all your customer data from BigCommerce to Klaviyo, including purchase history, browsing behavior, and contact information.
  • Real-Time Updates: Keep your data current with real-time synchronization, ensuring you always have the latest information.
  • Segmentation: Create detailed customer segments based on various criteria like purchase behavior, location, and engagement levels.

Having all your data in one place allows you to understand your customers better and tailor your marketing efforts accordingly. This unified approach leads to more effective marketing campaigns and improved customer satisfaction.

Advanced Segmentation and Personalization

Personalization is key to modern marketing. Klaviyo’s advanced segmentation tools help you deliver highly personalized customer experiences.

  • Behavioral Segmentation: Segment customers based on their actions, such as what products they view or buy.
  • Demographic Segmentation: Create segments based on age, location, gender, and more.
  • Engagement Segmentation: Target customers based on their engagement levels with your emails or website.

By delivering personalized content and offers, you can increase engagement and drive more sales. Customers appreciate relevant messages that speak to their specific needs and interests. The Klaviyo BigCommerce integration makes this level of personalization easy and effective.

Automation for Efficiency

Integrating Klaviyo with BigCommerce offers unparalleled automation capabilities that streamline various marketing tasks. With the addition of Atom8, our powerful automation tool, you can further enhance these efficiencies.

  • Automated Workflows: Set up workflows that automatically send emails based on customer behavior, such as abandoned cart reminders or post-purchase follow-ups.
  • Customer Segmentation: Automatically segment customers based on their actions and preferences.
  • Real-Time Data Sync: Keep your data updated in real-time to ensure your marketing campaigns are always relevant.

Automation not only saves time but also increases the precision and effectiveness of your marketing efforts. Your team can focus on strategic initiatives while the system handles the repetitive tasks. The Klaviyo BigCommerce integration with Atom8 adds even more power to your marketing automation strategy.

Predictive Analytics for Better Decision Making

Using data to predict future trends and behaviors can give you a significant advantage. Klaviyo’s predictive analytics tools can help you make better marketing decisions.

  • Predictive Lifetime Value (LTV): Identify your most valuable customers and target them with special offers and loyalty programs.
  • Churn Prediction: Understand which customers are at risk of leaving and take action to retain them.
  • Product Recommendations: Use past behavior to suggest products customers are likely to buy.

Predictive analytics enable you to be proactive rather than reactive, helping you make smarter, data-driven decisions that enhance your marketing strategy. The Klaviyo BigCommerce integration provides you with the tools needed for advanced analytics.

Step-by-Step Guide to Integrate Klaviyo with BigCommerce

Integrating Klaviyo with BigCommerce is straightforward. Follow these steps to get started with the Klaviyo BigCommerce integration.

Setting Up Your Klaviyo Account

First, you need to create and set up your Klaviyo account.

  • Sign Up: Visit Klaviyo’s website and sign up for an account.
  • Complete Your Profile: Fill in all necessary details to complete your profile.
  • Connect Your Email Provider: Ensure your email provider is connected to Klaviyo to start sending emails.

Setting up your account is the first step in leveraging Klaviyo’s powerful marketing tools.

Connecting Klaviyo to BigCommerce

Next, you need to connect your Klaviyo account to your BigCommerce store.

  • Navigate to Integrations: In Klaviyo, go to the integrations tab.
  • Find BigCommerce: Search for BigCommerce and select it.
  • Connect Your Store: Follow the prompts to connect your BigCommerce store to Klaviyo.

This connection will allow Klaviyo to sync data from your BigCommerce store, enabling you to use this data in your marketing efforts.

Configuring Integration Settings

Once connected, configure your integration settings to ensure everything runs smoothly.

  • Sync Settings: Decide which data you want to sync between BigCommerce and Klaviyo.
  • Enable Tracking: Ensure onsite tracking is enabled to monitor customer behavior on your site.
  • Email and SMS Subscribers: Configure settings to sync email and SMS subscribers from BigCommerce to Klaviyo.

Proper configuration ensures that your integration is set up to collect the right data and use it effectively in your marketing campaigns.

Testing the Integration

Before you go live, testing the integration is essential to ensure everything works as expected.

  • Test Data Sync: Verify that data from BigCommerce is syncing correctly to Klaviyo.
  • Check Workflows: Run tests on your automated workflows to ensure they trigger as intended.
  • Validate Tracking: Make sure that onsite tracking is capturing customer behavior accurately.

Testing helps identify any issues and ensures that your integration works flawlessly from the start.

Key Features of Klaviyo for BigCommerce Users

Klaviyo offers several key features that are particularly beneficial for BigCommerce users, making the Klaviyo BigCommerce integration a must-have.

Multi-channel Marketing Automation

Klaviyo allows you to automate marketing across multiple channels.

  • Email Marketing: Automate email campaigns based on customer behavior and preferences.
  • SMS Marketing: Send targeted SMS messages to your customers.
  • Push Notifications: Engage with customers through mobile push notifications.

Multi-channel automation ensures that you can reach your customers through their preferred communication channels, enhancing engagement and driving sales.

Robust Reporting and Analytics

Understanding the impact of your marketing efforts is crucial. Klaviyo provides robust reporting and analytics tools.

  • Custom Reports: Create custom reports to track the metrics that matter most to your business.
  • Performance Dashboards: Use dashboards to get a quick overview of your marketing performance.
  • Detailed Analytics: Dive deep into the data to understand customer behavior and campaign effectiveness.

These tools help you continuously improve your marketing strategies based on real data.

Case Studies and Success Stories

Many businesses have successfully integrated Klaviyo with BigCommerce and seen impressive results. For instance, Balance Me, a skincare brand, boosted repeat purchases by 83% after re-platforming to BigCommerce and using Klaviyo for personalized email marketing. This seamless integration allowed them to sync customer data in real-time, enabling more targeted and effective communication strategies​​.

Similarly, The Upside, a fashion brand, experienced significant growth after moving from Magento to BigCommerce. They reported a 103% increase in conversion rate, a 163% increase in orders, and a 161% increase in revenue within three months of switching platforms. Integrating Klaviyo helped them utilize transaction-level data to personalize their communications, enhancing customer engagement and driving sales​​.

Other notable success stories include ButcherBox, which achieved a 5.5x year-over-year growth in SMS revenue by consolidating their customer data, email, and SMS under Klaviyo’s unified platform. This integration streamlined their marketing efforts and improved overall efficiency​​.

These examples demonstrate the powerful synergy between Klaviyo and BigCommerce, enabling businesses to optimize their marketing strategies and achieve substantial growth.

These case studies show the tangible benefits of integrating Klaviyo with BigCommerce and provide inspiration for your own business.

Integrating Atom8 with Klaviyo

Atom8, a powerful automation tool by GritGlobal, integrates seamlessly with Klaviyo to enhance your eCommerce store’s marketing and operational efficiency. This integration allows you to automate various tasks, streamline workflows, and leverage data for more effective marketing campaigns. Below are the key features of Atom8 and Klaviyo Integration:

Automated Customer Segmentation:

  • Behavioral Segmentation: Automatically segment customers based on their actions, such as purchase history, website visits, and email engagement.
  • Demographic Segmentation: Create customer groups based on demographics like age, gender, and location.
  • Engagement Segmentation: Classify customers according to their interaction levels with your emails and website.

Personalized Marketing Campaigns:

  • Use Atom8 to trigger Klaviyo emails based on specific customer actions, ensuring timely and relevant communication.
  • Automate follow-up emails for abandoned carts, post-purchase thank yous, and re-engagement campaigns for inactive customers.

Real-Time Data Sync:

  • Ensure your customer data is always up-to-date with real-time synchronization between BigCommerce, Atom8, and Klaviyo.
  • Sync purchase history, browsing behavior, and customer interactions across all platforms to maintain a comprehensive customer profile.

Enhanced Workflow Automation

  • Automate repetitive tasks such as updating customer segments, sending promotional emails, and managing product inventory.
  • Create complex workflows that can handle multiple conditions and actions, ensuring smooth and efficient operations.

Predictive Analytics

  • Leverage Klaviyo’s predictive analytics to anticipate customer behavior, such as predicting lifetime value and churn risk.
  • Use these insights to create targeted campaigns aimed at retaining high-value customers and re-engaging at-risk ones.

Scalable Solutions

  • Atom8’s scalable automation can grow with your business, handling increasing volumes of customer data and marketing tasks without compromising performance.
  • Customize workflows to fit your unique business needs, whether you’re a small business or a large enterprise.

By integrating Atom8 with Klaviyo, you can significantly enhance your marketing automation, improve customer engagement, and drive more sales through personalized and timely communications​​​​.


Integrating Klaviyo with BigCommerce can revolutionize your marketing efforts, making them more efficient, personalized, and effective. From enhanced customer data management to advanced segmentation and powerful automation, this integration offers everything you need to grow your business. Ready to take your marketing to the next level? Contact us today to learn more about how Atom8’s Klaviyo BigCommerce integration can work for you.


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