BigCommerce Inventory Troubles? Here’s How to Fix Them

bigcommerce inventory

Managing inventory effectively is crucial for the success of any eCommerce business. According to a study by Wasp Barcode Technologies, 43% of small businesses either don’t track inventory or use a manual process to do so. BigCommerce inventory management offers robust tools to help businesses keep track of their stock levels, avoid stockouts, and optimize their inventory processes. This blog post will guide you through the importance of effective inventory management, common issues, useful tools, advanced strategies, and when to seek professional help.

Importance of Effective Inventory Management in BigCommerce

Effective Bigcommerce inventory management is essential for maintaining customer satisfaction, reducing costs, enhancing profitability, and informing better decision-making. Let’s explore these benefits.

Boosts Customer Satisfaction

Good inventory management ensures that customers find the products they want in stock. This leads to higher satisfaction and repeat purchases.

  • Avoids Stockouts: By keeping popular items in stock, customers won’t face disappointment.
  • Ensures Timely Delivery: Proper inventory levels mean orders are fulfilled quickly.
  • Increases Trust: Reliable stock levels build customer trust in your brand.

Effective inventory management keeps customers happy and encourages them to return, boosting long-term loyalty.

Reduces Costs

Efficient inventory management helps in reducing unnecessary expenses, leading to better financial health for your business.

  • Prevents Overstocking: Avoid tying up capital in excess inventory.
  • Minimizes Storage Costs: Less overstock means lower storage costs.
  • Reduces Waste: Proper stock levels prevent perishable goods from expiring.

By managing inventory well, businesses can save money and use resources more effectively.

Enhances Profitability

Controlling inventory levels can significantly impact your profitability.

  • Optimizes Pricing: Adjust prices based on stock levels to maximize profits.
  • Leverages Sales Opportunities: Quickly respond to market demand changes.
  • Reduces Lost Sales: Keep popular items in stock to avoid missing sales.

Enhanced inventory management directly contributes to increased profits and business growth.

Informs Better Decision-Making

Using data from inventory management helps in making informed business decisions.

  • Analyzes Sales Trends: Identify which products sell well and which don’t.
  • Forecasts Demand: Predict future stock needs based on past data.
  • Improves Stock Planning: Plan inventory purchases better to meet demand.

Data-driven inventory management leads to smarter business strategies and better overall performance.

Common Inventory Management Issues in BigCommerce

Despite the benefits, many businesses face common inventory management challenges. Identifying these issues is the first step toward solving them.

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Stockouts and Overstocking

Both stockouts and overstocking can harm your business. Stockouts lead to lost sales, while overstocking ties up capital in unsold goods.

  • Monitor Stock Levels: Regularly check inventory levels to avoid extremes.
  • Set Reorder Points: Establish minimum stock levels to trigger reorders.
  • Use Inventory Alerts: Implement alerts for low stock to prevent stockouts.

Balancing stock levels helps in avoiding these pitfalls and maintaining a smooth operation.

Inaccurate Inventory Tracking

Inaccurate inventory tracking can lead to stock discrepancies, affecting order fulfillment and customer satisfaction.

  • Implement Inventory Software: Use reliable inventory management software.
  • Regular Audits: Conduct regular inventory audits to ensure accuracy.
  • Real-Time Updates: Keep inventory data updated in real-time.

Accurate tracking ensures that you always know your stock levels, reducing errors and improving efficiency.

Inefficient Reordering Processes

Inefficient reordering can result in delays and missed sales opportunities.

  • Automate Reordering: Use automated systems to reorder stock when it runs low.
  • Streamline Supplier Communication: Maintain good relationships with suppliers for quick restocking.
  • Forecast Demand: Use historical data to predict when and how much to reorder.

Efficient reordering processes ensure that you never run out of stock, keeping your business running smoothly.

Leveraging Atom8 for Automating BigCommerce Inventory Management

Automation can greatly enhance inventory management. Atom8 offers powerful BigCommerce Automation tools from GritGlobal to streamline your BigCommerce inventory processes.

Workflow Automation

Automating workflows can save time and reduce errors in inventory management.

  • Automate Inventory Updates: Automatically update stock levels.
  • Real-Time Notifications: Get instant alerts for low stock or stockouts.
  • Condition-Based Actions: Set conditions to trigger specific actions, like reordering stock.

Workflow automation ensures that your inventory processes are efficient and error-free.

Product Management

Managing products becomes easier with automation.

  • Update Product Availability: Automatically update product status based on stock levels.
  • Customizable Workflows: Create workflows tailored to your specific inventory needs.
  • Bulk Updates: Easily update multiple products at once.

Automating product management tasks frees up time for more strategic activities.

Customer Segmentation and Communication

Effective customer communication is key to maintaining satisfaction.

  • Automate Customer Segmentation: Group customers based on purchase behavior.
  • Timely Updates: Send automated updates to customers about their orders.
  • Personalized Marketing: Use data to send personalized marketing messages.
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Automation enhances customer experience by providing timely and relevant information.

Tools and Features for Managing BigCommerce Inventory

BigCommerce offers several tools and features to help manage inventory effectively.

Inventory Tracking

Tracking inventory accurately is crucial for any eCommerce business.

  • Real-Time Tracking: Monitor stock levels in real time.
  • SKU Management: Use SKUs to keep track of different products.
  • Inventory Alerts: Set alerts for low stock levels.

Effective tracking ensures you always know what you have in stock.

Stock Level Management

Managing stock levels helps in avoiding stockouts and overstocking.

  • Set Minimum and Maximum Levels: Define stock thresholds for each product.
  • Automated Reordering: Reorder products automatically when a stock falls below a certain level.
  • Manage Variants: Keep track of different product variants.

Stock level management helps maintain the right amount of inventory.

Inventory Information Analysis

Analyzing inventory data helps in making informed decisions.

  • Sales Trends: Analyze which products sell the most.
  • Stock Movement: Track how stock moves in and out of your inventory.
  • Forecasting: Use data to predict future inventory needs.

Analyzing inventory information leads to better planning and decision-making.

Advanced Inventory Management Strategies

Advanced strategies can take your inventory management to the next level.

Demand Forecasting

Predicting demand helps in maintaining optimal inventory levels.

  • Analyze Historical Data: Use past sales data to forecast future demand.
  • Seasonal Trends: Identify and plan for seasonal variations.
  • Market Analysis: Consider market trends and external factors.

Demand forecasting ensures you have the right products in stock when needed.

ABC Analysis

ABC analysis helps in prioritizing inventory management efforts.

  • Categorize Inventory: Group products into A, B, and C categories based on value and sales.
  • Focus on High-Value Items: Pay more attention to high-value (A) items.
  • Optimize Stock Levels: Adjust stock levels based on category importance.

ABC analysis helps in focusing resources where they are most needed.

Safety Stock Management

Keeping safety stock prevents stockouts during unexpected demand spikes.

  • Determine Safety Stock Levels: Calculate the right amount of safety stock for each product.
  • Monitor Regularly: Keep an eye on safety stock levels and adjust as needed.
  • Plan for Emergencies: Have a plan for quickly restocking safety stock.

Safety stock management ensures you can meet customer demand even during fluctuations.

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Lead Time Optimization

Reducing lead times helps in maintaining optimal inventory levels.

  • Analyze Lead Times: Understand how long it takes to reorder and receive products.
  • Work with Suppliers: Improve communication and coordination with suppliers.
  • Plan Ahead: Anticipate needs and order in advance.

Optimizing lead times ensures you have stock when you need it without overstocking.

When to Seek Professional Help

Sometimes, seeking professional help is necessary to manage inventory effectively.

Setting Up and Maintaining Inventory Tracking

Professional help can ensure that your inventory tracking system is set up correctly and maintained properly.

  • Initial Setup: Get help with the initial setup of your inventory tracking system.
  • Regular Maintenance: Ensure your system is regularly updated and maintained.
  • Troubleshooting: Get expert help with any issues that arise.

Professional assistance can make inventory tracking more efficient and accurate.

Implementing Inventory Management Strategies

Experts can help implement advanced inventory management strategies tailored to your business.

  • Strategy Development: Develop effective inventory management strategies.
  • Implementation Support: Get help with implementing new strategies.
  • Ongoing Advice: Receive ongoing advice and support to keep strategies effective.

Professional guidance can make a significant difference in your inventory management.

Data Analysis and Reporting

Analyzing inventory data can be complex. Professional help can simplify this process.

  • Data Collection: Collect accurate and relevant data.
  • Analysis: Analyze data to gain valuable insights.
  • Reporting: Generate detailed reports to inform decision-making.

Expert analysis ensures that you make informed decisions based on accurate data.

Automating Reordering and Streamlining Fulfillment

Automation can streamline reordering and fulfillment processes. Professional help can ensure these systems are set up correctly.

  • Automate Reordering: Set up automated reordering systems.
  • Streamline Fulfillment: Optimize your fulfillment processes for efficiency.
  • Integration: Integrate automation systems with your existing workflows.

Professional setup of automation systems can significantly improve efficiency and reduce errors.


Effective inventory management is crucial for running a successful BigCommerce inventory. By leveraging BigCommerce’s built-in tools, advanced strategies, and automation with Atom8, businesses can maintain optimal stock levels, reduce costs, and keep customers satisfied. Seeking professional help can further enhance these efforts and drive business growth.

For more information on how to optimize your BigCommerce inventory, contact us today!


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