- Please head to General Settings -> Sync Product Data and make sure you select the correct Sync Product Data option. Head to Sync Product Data section to understand which option should you choose.
Note: For further assistance, please contact us via email at support@gritglobal.io. Kindly provide your IMS/ ERP information (if applicable) and include some SKUs experiencing inventory discrepancies. We’ll be happy to help you resolve the issue.