If you’re managing an online store, you should be aware of the negative impacts of out-of-stock products. In case you have yet to fulfill your inventory, BackOrder ensures that your customers can still order an item and receive it a few days later.
Over a year of operation, BackOrder has rescued several enterprises from losing customers because of stockouts, especially during peak seasons. Customers such as Sunglass LA expressed a great sense of satisfaction and credibility with our service.
However, there came some problems regarding the BackOrder’s operation. Some customers found it time-wasting and frustrating to manually update the inventory level and the assignment tab. Now, we’re excited to announce our new feature updates – auto-sync data from BigCommerce and auto-switch product condition to solve this challenge.
1. Goodbye manual data entry
Previously, merchants had to manually update inventory levels from the BigCommerce store to the BackOrder dashboard. Otherwise, it can’t keep track of changes and backorder your item. The app, which was supposed to save time, turned out to add one more task to the store owners.
With today’s update, there’s no need to switch back-and-forth between both platforms. Instead, BackOrder will be synced to your store in a way that store data will be automatically streamlined from the BigCommerce central store to the app.
The assignment tab is also replaced by 2 categories in the product section: All products and Assigned products. In All products, you can see every item you’re selling on BigCommerce. Meanwhile, the Assigned products list out all items you’ve decided to backorder.
We believe that these changes would free merchants from worrying about erroneous and time-wasting data entry.
2. A drastic change in the app core logic
One important change is related to how the app operates. Before, BackOrder track both product availability and inventory to see if it could be backordered. However, this possessed a problem that they might overestimate the sales capability, thus leaving more unsold items. Or they risked overselling the product when there’s not sufficient supply.
Now the default threshold is set to 0. This means that once a product is assigned to the app, it’ll automatically be backordered when the inventory level reaches 0. You can set up the number of inventory allowed for backorder. Then, for every item backordered, the stock level will change into a negative number. Once the stock is fulfilled again, this figure will turn back to be positive.
We also provide users with a brand new total backordered amount and total backordered items over time. This makes it easier for merchants to keep track of how backordering affects their revenue stream.
More effectively stock rescue with BackOrder
If you’re using BackOrder, you can start saving time and build a more efficient inventory strategy with our current updates. If you’re new to the app, our customer support team is always available to answer any questions and give you a demo if necessary. Sign up for our free forever trial now!