Whoever places a back order and is willing to wait for your fulfillment will likely become your loyal customer. Don’t forget to pay special attention to them. Assign them to a group, so you don’t mistake them for another type of customer. Also, export their information in a spreadsheet you look into daily so you don’t miss any updates. Or you can treat them with special discounts for the wanted item later.
![Assign Customer to the BackOrdered Group](https://cdn.gritglobal.io/uploads/2023/03/Screenshot-2023-03-09-at-13.52.36.png)