Using an order management process can cause you repeated sales. Imagine having a payment or shipment error; it will leave a bitter experience for your customer. It is one of those experiences that will hunt you. More than 58% of customers stop buying a product from a merchant because of a single negative experience.
If you are starting new in the eCommerce industry, you don’t have to worry about such a thing if you have a solid order management system. BigCommerce is an eCommerce platform that allows you to display your product to customers.
The platform comes with unique add-ons, which include order management apps. Today, the list of order management app is numerous, and you need to choose the best for your store. Here are four top BigCommerce order management apps we believe will be helpful for your store.
Brightpearl
Brightpearl is one of the top BigCommerce order management apps that you can integrate into all your sales channels. It allows you to connect your inventory management, sales orders, accounting, order fulfillment, warehouse management, and reporting. Uniquely, it is designed for retail business models and built to handle peak periods.
Brightpearl is a world-class BigCommerce connector that manages high order volume and deals with any complexities of a wholesale business. Studies show that the app allows merchants to increase their revenue by 70%, with an order volume of 68%.
Acumatica Cloud
Another effective management app for your BigCommerce store is the Acumatica Retail-Commerce Edition. The app allows you to manage your inventory, customers, products, orders, customer support, picking-packing-shipping, and accounting. The app integrates perfectly with CRM, Inventory, Sales, and fulfillment systems with BigCommerce.
The benefit of the Acumatica cloud app is that it allows you to manage all customer interactions, identify inefficiencies, spot trends, and make more informed decisions. Additionally, you can aggregate all data from several sources and present it in a visual format.
Omnichannel
If you want a BigCommerce order app that will improve customer satisfaction by streamlining your fulfillment process and getting frequent orders from your customers, the Omnichannel app is the answer. It offers several sales and service options, payment options, and easy to return policies. No matter what channel you are using to sell your product, you can take advantage of this app to control what products to restock in your warehouse.
Order Desk
Order Desk is a top BigCommerce order management app that easily integrates your store to different third-party providers. It allows you to manage your orders the way you want them. You can sort orders into folders to track their status, overview the order, and create custom folders to match your business workflow.
Did you mistakenly make a shipping address mistake? Do you want to make a refund? Do you want to print a customizable packing slip? Are you trying to hold an order for a review? Do you want to email a tracking number? With Order Desk, all of these processes come easy. The app comes with rules and actions that you can configure to suit your store. You can perform the following automation with the Order Desk.
- Spend customizable and special emails
- Send customers an email when you want to refund their payment
- Email customer their tracking number
- Add unique tags if a particular order is above $1200
Take BigCommerce order management to the next level with Atom8
GritGlobal’s BigCommerce automation app Atom8 provides you with the ability to not only auto-managing your orders, but also customers, products, and contents. Furthermore, the potential to optimize your order management process and increase productivity is limitless, with workflows customized to your business need.
Check out our feature list, workflow templates, and contact us for a free demo! You can always reach us at support@gritglobal.io, our Facebook page, or leave us your email.
