Top BigCommerce order management app

Top BigCommerce order management apps

Using an order management process can cause you repeated sales. Imagine having a payment or shipment error; it will leave a bitter experience for your customer. It is one of those experiences that will hunt you. More than 58% of customers stop buying a product from a merchant because of a single negative experience.

If you are starting new in the eCommerce industry, you don’t have to worry about such a thing if you have a solid order management system. BigCommerce is an eCommerce platform that allows you to display your product to customers.

The platform comes with unique add-ons, which include order management apps. Today, the list of order management app is numerous, and you need to choose the best for your store. Here are four top BigCommerce order management apps we believe will be helpful for your store.

Top BigCommerce Order Management Apps

Brightpearl

Brightpearl is one of the top BigCommerce order management apps that you can integrate into all your sales channels. It allows you to connect your inventory management, sales orders, accounting, order fulfillment, warehouse management, and reporting. Uniquely, it is designed for retail business models and built to handle peak periods.
Brightpearl is a world-class BigCommerce connector that manages high order volume and deals with any complexities of a wholesale business. Studies show that the app allows merchants to increase their revenue by 70%, with an order volume of 68%.

Acumatica Cloud

Another effective management app for your BigCommerce store is the Acumatica Retail-Commerce Edition. The app allows you to manage your inventory, customers, products, orders, customer support, picking-packing-shipping, and accounting. The app integrates perfectly with CRM, Inventory, Sales, and fulfillment systems with BigCommerce.

The benefit of the Acumatica cloud app is that it allows you to manage all customer interactions, identify inefficiencies, spot trends, and make more informed decisions. Additionally, you can aggregate all data from several sources and present it in a visual format.

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Omnichannel

If you want a BigCommerce order app that will improve customer satisfaction by streamlining your fulfillment process and getting frequent orders from your customers, the Omnichannel app is the answer. It offers several sales and service options, payment options, and easy to return policies. No matter what channel you are using to sell your product, you can take advantage of this app to control what products to restock in your warehouse.

Order Desk

Order Desk is a top BigCommerce order management app that easily integrates your store to different third-party providers. It allows you to manage your orders the way you want them. You can sort orders into folders to track their status, overview the order, and create custom folders to match your business workflow.

Did you mistakenly make a shipping address mistake? Do you want to make a refund? Do you want to print a customizable packing slip? Are you trying to hold an order for a review? Do you want to email a tracking number? With Order Desk, all of these processes come easy. The app comes with rules and actions that you can configure to suit your store. You can perform the following automation with the Order Desk.

  • Spend customizable and special emails
  • Send customers an email when you want to refund their payment
  • Email customer their tracking number
  • Add unique tags if a particular order is above $1200

Take BigCommerce order management to the next level with Atom8

GritGlobal’s BigCommerce automation app Atom8 provides you with the ability to not only auto-managing your orders, but also customers, products, and contents. Furthermore, the potential to optimize your order management process and increase productivity is limitless, with workflows customized to your business need.

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Check out our feature list, workflow templates, and contact us for a free demo at GritGlobal! You can always reach us at support@gritglobal.io, our Facebook page, or leave us your email.

Benefits of Using Order Management Apps

Enhanced Customer Experience

Order management apps streamline the entire purchasing process, reducing errors and ensuring timely deliveries. By automating these processes, customers receive accurate and prompt updates about their orders, which enhances their overall experience and satisfaction with your store.

Increased Efficiency

By integrating an order management app, businesses can automate repetitive tasks such as order processing, inventory updates, and shipping notifications. This reduces manual errors and frees up time for employees to focus on more strategic activities, ultimately improving operational efficiency.

Better Inventory Control

Effective order management apps offer real-time inventory tracking, which helps businesses maintain optimal stock levels. This prevents issues such as stockouts or overstocking, ensuring that customers can always find the products they want in your store.

Scalability for Growing Businesses

As your business grows, handling orders manually can become increasingly challenging. Order management apps provide scalable solutions that can accommodate an increasing number of orders and sales channels, allowing your business to grow without compromising on efficiency or customer satisfaction.

How to Choose the Right Order Management App for Your BigCommerce Store

Assessing Your Business Needs

Start by evaluating the specific needs of your business. Consider factors such as the volume of orders, the number of sales channels, and any unique requirements you may have for inventory management, customer communication, or reporting.

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Comparing Features and Pricing

Look for apps that offer the features you need at a price that fits your budget. Consider whether you need advanced functionalities like multi-channel integration, automated workflows, or detailed analytics, and compare the pricing plans of different apps to find the best value.

Reading User Reviews and Testimonials

User reviews and testimonials can provide valuable insights into the performance and reliability of different order management apps. Look for reviews from businesses similar to yours to understand how well an app might work for your specific needs.

Taking Advantage of Free Trials and Demos

Many order management apps offer free trials or demos. Take advantage of these opportunities to test the app’s features and interface before making a commitment. This hands-on experience can help you determine whether the app meets your requirements and is user-friendly.

Conclusion

BigCommerce order management is essential for running a successful eCommerce store. The right app can transform your operations, improving efficiency and customer satisfaction. By choosing the best order management app for your BigCommerce store, you can streamline processes, enhance inventory control, and scale with ease. With options like Brightpearl, Acumatica Cloud, Omnichannel, Order Desk, and Atom8, you have robust solutions to meet your specific needs. Optimize your BigCommerce order management today and take your eCommerce business to the next level. Start your free trial with GritGlobal’s Atom8 and experience seamless order management firsthand!

For more information or to see how our solutions can work for your business, contact us today!

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