Follow up with leads after an order is placed

Stay top-of-mind with new customers after a purchase: Loop them into an email sequel for future engagement & potential upselling


Send personalized emails (or any other follow-up emails) to your customers as soon as a transaction occurs via email marketing tools (MailChimp/SendGrid/Klaviyo). By humanizing the relationship between your business and your clients, you will gain customer engagement that results in great brand loyalty.

workflow template

Shapes used this journey

Order Placed

When order created successfully on ecommerce website

Any of order products match the following:

Product name includes iPhone

Send email to customer via MailChimp
Tag customer on MailChimp
Assign customer to a group

About Atom8 – Commerce Automation Platform

Automation is among the greatest tools available to achieve optimal operational efficiency and unlock the break-through growth for any online store. Atom8 is built to enable 70,000+ current, and all new BigCommerce merchants to level up their stores by removing manual functions, helping store owners optimize costs, drive more sales, and increase customer satisfaction.

I was blown away by how useful Atom8 is for online merchants. It really helps them level up their online stores.
Brent Bellm CEO BigCommerce
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