Consumers are purchasing more products online than ever before. And there are more orders than ever during the lockdown period. The eCommerce platforms need to automate their customer service in order to meet the growing demand and satisfy their customers. It is not only a fantastic but also a cost-saving solution as automated workflows support […]
Customers are the lifeblood of any business. That’s why it’s extremely important to engage with your customers on a regular basis. From content marketing to social media and beyond, there are plenty of opportunities to exploit such relationships. However, it’s not easy to get to know millions of consumers at a time. In this article, […]
As an entrepreneur, you are too busy with getting the task done on time. And there’s only that many hours a day. Thus, the only thing you can do to boost efficiency is to make every hour more productive. This is why having the best automation apps are one of the most important determinants of […]
Birthdays are a big part of everyone’s year. Accordingly, a birthday is a great opportunity to nurture and strengthen your relationship with your contacts, by engaging with them through a gift or offer on their special day, or in their birth month.
You spend a lot of time and effort on acquiring a new customer, you would never want him to purchase just 1 order then leave to your competitor side. You want them to buy more with up-sales & cross-sale campaigns. Let’s answer the question: “What does a customer appreciate when receiving from you?”
In this article, we outline 3 e-commerce must-have after-sale customer engagement workflows that all e-commerce business owners should familiarize themselves with to ensure that they’re not missing out on opportunities to capture, engage, and convert valuable leads.