How to automate headless eCommerce store
There are numerous benefits to automating a headless eCommerce store, with speed and efficiency being two of the most notable. When implemented correctly, automation can help you manage your inventory, process orders, and fulfill customer requests in record time. In this blog post, we’ll outline three steps on how to automate a headless eCommerce store. How can headless eCommerce help your business? Comparing headless commerce to the conventional monolithic design has various advantages for your business: Why automation is critical to headless Migrating to headless is simple thanks to solutions that let companies set up the front end and easily convert their backend to a headless option. But without an automation solution, companies run the danger of missing out on a wide range of apps that are essential to their productivity. Simply said, these platforms do not have strong core expertise in app integration, hence a tool for automation is necessary to link the platforms to a diverse app environment. How to automate headless eCommerce store Determine what platform suits your needs Depending on how big your firm is, the first step to automating a headless eCommerce store is to choose a suitable platform. For instance, a small firm can use a headless solution without migrating by adding an application programming interface (API) from a platform like Shopify Plus. A midmarket or corporate organization may choose a service-oriented design, which provides greater flexibility and scalability as your business grows. Choose a headless content management system You will require many platforms in a standard CMS in order to deliver your content to various channels. With the help of APIs, a headless CMS distributes content across numerous touchpoints while using a single platform to produce content that is tailored for each channel. There are two different headless CMS options available to you: open-source solution and software-as-a-service (SaaS) solution Sync your APIs with the headless CMS To automate a headless eCommerce store, the headless CMS and your APIs must then be in sync. This guarantees simpler and more seamless data flow. To prevent any interruptions to your customers’ experience, headless APIs link new components to the architecture of your present site. We advise connecting a headless commerce API that is already ready to use from a reliable SaaS vendor. You can break up the migration into phases if you’re moving away from a single platform and replacing your legacy system piece by piece. In Conclusion, If you’re looking for a way to automate a headless eCommerce store without all the hassle, we’d recommend using Atom8. Atom8 is a no-code automation app that can take care of tasks like order management, inventory updates, and shipping for you. It’s perfect for busy business owners who want to focus on what they do best. So why not give it a try? We think you’ll be impressed with just how much time and energy Atom8 can save you. Related services: System integration, Workflow management, Integration platform.
5 eCommerce Slack Sutomation Examples For BigCommerce Merchants
As BigCommerce merchants strive to streamline operations and boost efficiency, eCommerce Slack automation emerges as a powerful tool. By integrating your eCommerce processes with Slack, you can enhance team communication, simplify workflows, and stay on top of critical business metrics. This post explores 5 practical examples of Slack automation that BigCommerce merchants can implement to optimize their daily operations and drive growth. Understanding eCommerce Slack Automation eCommerce Slack automation refers to the use of bots, integrations, and workflows that perform tasks automatically within Slack, reducing manual work and streamlining communication. For eCommerce businesses, this means connecting your BigCommerce store with Slack to create a centralized hub for notifications, data, and team collaboration. BigCommerce stores can reap numerous benefits from Slack automation. These include: By leveraging these features, BigCommerce merchants can create a more efficient, responsive, and data-driven eCommerce operation, ultimately leading to improved customer satisfaction and business growth. Top 5 eCommerce Slack Automation Examples Order notifications and updates Slack allows you to set up automated Slack messages for new orders, including comprehensive order details and customer information. It configures notifications for various order status changes, such as “payment received,” “processing,” “shipped,” or “delivered.” This real-time information keeps your team informed and allows for quick responses to any issues. For high-value orders, users can create special alerts that notify specific team members, enabling personalized follow-ups. The system also automatically tags relevant departments (e.g., fulfillment, customer service) based on order specifics, ensuring efficient handling and a smooth fulfillment process. Inventory alerts Slack helps create automated alerts when stock levels reach predefined thresholds for each product. These notifications can prompt your team to reorder products, adjust marketing strategies for low-stock items, or pause advertising for out-of-stock products. You can set up different alert levels (e.g., “running low,” “critical,” “out of stock”) to prioritize actions. Links to your BigCommerce dashboard or supplier contact information can be directly included in the Slack message for quick action. In short, eCommerce Slack automation helps prevent stockouts, ensures you can meet customer demand, and maintains sales momentum while optimizing inventory management. Customer support ticket management Integrating your customer support system with Slack, you can receive instant notifications of new tickets, including key details like customer name, order number, and issue summary. Moreover, you can assign tickets to team members directly within Slack and track their status through updates in a dedicated support channel. It has automated reminders for unresolved tickets to prevent them from falling through the cracks. eCommerce Slack automation helps resolve complex issues without cluttering the main channel. Sales and revenue reports We can automate daily, weekly, or monthly sales summaries posted directly to a designated Slack channel. The tool includes comprehensive metrics like total revenue, number of orders, average order value, top-selling products, and comparisons to previous periods or targets. Slack’s formatting options can create visually appealing reports with charts or graphs for easy interpretation. Its automated alerts significantly change sales patterns or when certain goals are met. This keeps your team aligned on performance goals, helps identify trends or issues quickly, and facilitates data-driven decision-making across your organization. Team collaboration and task assignment Slack’s workflow builder can create automated task assignment processes for various eCommerce operations. For example, when a new product is added to your store, automatically create and assign tasks for writing product descriptions, updating marketing materials, scheduling social media posts, and setting up email campaigns. The system tracks task progress and sends reminders for upcoming deadlines. You can use Slack’s integration capabilities to connect with project management tools, ensuring all tasks are properly logged and monitored. This automation streamlines workflow, improves team coordination, and ensures that all necessary steps are taken when launching new products or running promotions. Implementing Slack Automation for BigCommerce By implementing eCommerce Slack automation and addressing challenges proactively, BigCommerce merchants can significantly enhance their operational efficiency and team collaboration through Slack. Best practices for effective automation To effectively implement Slack automation for your BigCommerce store, start by identifying key processes that could benefit from automation. Focus on high-impact, repetitive tasks to maximize efficiency gains. Ensure your team is properly trained on using the new automated systems and establish clear guidelines for interaction with automated messages. We must regularly review and refine your automation workflows, setting up appropriate notification preferences to avoid information overload. It is best to use Slack’s organization features like channels and threads to keep discussions focused. Common challenges and solutions Implementing Slack automation for BigCommerce often involves integrating multiple tools and dealing with data synchronization issues. To address these, thoroughly test integrations before full deployment and consider using middleware solutions for complex setups. Another challenge is maintaining a personal touch in customer interactions; combat this by blending automated responses with human intervention for sensitive or complex issues. Take an expert solution below. How Atom8 enhances Slack automation for BigCommerce Atom8 from GritGlobal amplifies eCommerce Slack automation for BigCommerce by seamlessly integrating advanced workflow automation. The app streamlines sales processes and boosts revenue by leveraging BigCommerce’s native features to optimize campaigns and personalize customer interactions. This integration enables merchants to create targeted promotions and automate follow-ups, driving sales growth efficiently. By automating routine tasks like discount applications and personalized email campaigns, Atom8 helps save an average of 3 hours daily. It keeps your team updated on store activities through Slack, ensuring everyone stays informed without manual data entry. The powerful combination of the BigCommerce Automation app and Slack automation maximizes operational efficiency and enhances the overall effectiveness of your BigCommerce store. Final Thoughts Leveraging Slack automation can give BigCommerce merchants a significant edge. From real-time order notifications to streamlined customer support and data-driven decisions, the advantages of integrating your store with Slack are clear. By implementing these automation examples, you can enhance team collaboration, improve response times, and ultimately drive business growth. If you wish to revolutionize your BigCommerce operations with eCommerce Slack automation, don’t hesitate to reach out. Our team of experts is here to guide you through the implementation process and help
Examples of BigCommerce integration to eliminate redundant tasks
If you’re like many online merchants, you’re looking for ways to reduce the amount of time you spend on redundant tasks. That’s where BigCommerce integration comes in. With integrations available for a variety of popular platforms and applications, you can automate many of your routine tasks, leaving you more time to focus on what matters most – growing your business. Here are just a few examples of how BigCommerce integration can help streamline your workflow. BigCommerce Apps and Integrations: Overview BigCommerce is an open SaaS eCommerce platform that comes pre-loaded with a host of competitive core features, including a native payment processor, multi-storefront, native CSR-generated quote management, and cross-border delivery capabilities, among other things. Furthermore, BigCommerce offers more than 160 ready-to-use connections for well-known third-party programs for shipping, accounting, marketing, and other functions. But what if your favorite program doesn’t appear to have a ready-made integration? Do you have to choose a supported product instead of closing the app? Certainly not. BigCommerce’s API-driven architecture enables users to build unique interfaces with other business systems to guarantee seamless data transfers. Examples of BigCommerce integration to eliminate redundant tasks Custom Big Data Analytics Engine One of the few SaaS systems that support headless architecture is BigCommerce. You may utilize BigCommerce’s main commerce functionalities on the back end by using headless. Then, for all front-end interactions, incorporate any DXP. In this approach, you can modify your store’s design and content to suit every new market or channel without having to do a lot of front-end work. ERP System Integrations BigCommerce offers a number of ready-to-use connectors for ERP platforms, including those for Microsoft Dynamic AX, MRPeasy, and Arizon Digital, to mention a few. However, SAP, a popular enterprise ERP solution, is not covered by the platform. CRM System Integrations A customer relationship management (CRM) system is another component of your company’s technical foundation. You can combine customer data from in-person, in-app, and marketplace purchases by generating CRM Bigcommerce integration. Three-quarters of retail CEOs agree that providing exceptional customer service depends on having a unified picture of client data throughout the whole organization. 3PL Integrations Retailers can handle order fulfillment and last-mile logistics with the aid of 3PLs. Reduced manual labor is another benefit of integrating your preferred 3PL app with your BigCommerce store. In this manner, as soon as a consumer puts in an order, a supplier automatically receives all the customer information in the specified region. Additionally, you can enable same-day or next-day delivery and control local return and exchange policies. POS Integration With a BigCommerce POS integration, you can: Custom Marketing Integrations In Conclusion, By automating the process of customer segmentation, you can eliminate a lot of redundant tasks and focus on more important aspects of your business. Atom8 is a tool that can help you do just that. With its BigCommerce integration, the software is able to automatically identify customers who have made purchases on your site and create segment customers based on their behavior. This allows you to target them with specific marketing messages and offers in order to increase sales. Have you tried using Atom8 to automate your customer segmentation? If not, contact us today for a free consultation!
Improve your BigCommerce customer service with these 5 apps
If you’re using BigCommerce to power your online store, you know that it’s a great platform with plenty of features and options. But did you know that there are also several apps available that can help improve your customer service? In this post, we’ll explore five of the best apps for improving BigCommerce customer service. Check them out and see which ones work best for you! Helpjuice Customers can use Helpjuice’s easily accessible knowledge base to obtain solutions to the majority of their questions. This helps you receive fewer emails from clients asking for support and keeps them satisfied while they are on your website. With Helpjuice’s Instant Search tool, you can quickly find what you’re looking for without having to type it all out. It may be adaptable and customized to match the colors and font styles of your website. To find out what people are searching for, you can also obtain a report of the most popular searches on your website. Atom8 Atom8 is your one-stop automation solution for customer service, For example, when a customer makes an order worth more than $1,000, Atom8 lets you classify them as belonging to the “Platinum” category. Customers will be divided by lifetime expenditure levels or the total number of orders on the app. Additionally, the BigCommerce customer service tags clients on CRM and email marketing platforms to personalize email marketing and follow-ups. Callexa Feedback With Callexa, you can easily develop 1-click customer survey forms that use the Net Promoter Score metrics to gauge customer happiness. You could use this to learn more about how likely it is for customers to tell their friends and family about your website. Callexa Feedback may incorporate your brand’s images, colors, and personalized phrases and is incredibly flexible. A full-featured dashboard that also provides in-depth reports allows you to keep track of the results as they come in and evaluate your progress. Robin ROBIN is the app for you if you’re seeking a user-friendly customer support tool to utilize on BigCommerce websites. It enables you to concentrate on customer acquisition, customer retention, and conversion efficiency. Additionally, ROBIN offers comprehensive eCommerce data integration so you can monitor and analyze customer activity in real time. Additionally, ROBIN features iPhone and iPad applications that offer real-time customer notifications to keep you on track round-the-clock, so you don’t have to be at work all the time to monitor it. Social Intents This BigCommerce customer service allows you to engage with your clients from anywhere by integrating the chat feature of your eCommerce website into Slack or your web browser. Social Intent is a solid option for seamless customer service management with an extensive user base of over 50,000 people, limitless live chat agents, and no chat limits. You can even add agent photos, pre-populated customer information, and customizable questions to the website chat. To decrease shopping cart abandonment and boost customer feedback, you can also notify customers who are leaving your website with a personalized pop-up. In Conclusion, If you’re looking for ways to improve your BigCommerce customer service, we’ve got you covered. Check out our list of five apps that will help make your life a little bit easier. And if you want even more customization options for your storefront, be sure to check out Atom8 – it’s the perfect app for automating blogs and featured items on your front page. Contact us if you want to start with this amazing app. Thanks for reading!
Top 3 eCommerce order management systems
If you are an eCommerce entrepreneur, then you know that order management is key to your success. There are a lot of different order management systems out there, and it can be hard to decide which one is right for you. In this blog post, we will discuss the top three eCommerce order management systems. We will give you a brief overview of each system, and we will tell you which one we think is the best. Keep reading to learn more! eCommerce order management systems: key features Top 3 eCommerce order management systems Atom8 When it comes to the top eCommerce order management systems, we cannot miss Atom8 – A no-code eCommerce automation app to offload tasks. There are numerous order management features of Atom8, including the following: Zoho Inventory You can track and handle orders from well-known online sales platforms using the Zoho Order Management platform. Users receive all the typical order management tools, such as the option to set automated reorder points to guarantee that you never lose out on sales because of low stock. Additionally, you may view information about your best-selling items and the number of orders you have at each stage of the delivery process. Shopify, Etsy, Amazon, eBay, and the tool are all integrated. Moreover, it collaborates with 30 shipping providers to offer real-time shipping rates from all associated businesses, making it simple to select the finest deal. For each service, you can even create and print shipping labels. Quickbooks Commerce Quickbooks Commerce is the company’s version of the well-known accounting program’s Order Management System. The program includes powerful accounting tools in addition to everything you need to manage orders across several platforms. You can always know where each order is because to the tool’s ability to track orders on any platform that is connected, from inventory to fulfillment. It’s simple to use this information to keep customers informed if they have a problem with a transaction. The ability to simultaneously create and update product listings across many platforms is another helpful feature. Because you only need to create a product listing once to see it replicated across all of your channels, this saves a ton of time. In Conclusion, If you’re looking for eCommerce order management systems that can take your business to the next level, we recommend the famous eCommerce platforms, Shopify, BigCommerce, or Magento. However, if you want to really streamline your operations and offload some of the more tedious tasks, we suggest using Atom8 – No-code eCommerce Automation App. With Atom8, you can automate shipping updates, inventory tracking, and more. So what are you waiting for? Contact us to start automating your eCommerce business today! Related services: System integration, Workflow management, Integration platform.
