3 Upselling and Cross selling examples for eCommerce stores
eCommerce stores use upselling and cross-selling tactics to increase average order value and boost sales. Here are three upselling and cross-selling examples to improve their sales. Exploring cross-selling vs. upselling Concerning cross-selling vs. upselling tactics, there is a lot of misunderstanding. Let’s first discuss their fundamental definitions in order to comprehend their distinctions better. Cross-selling is an eCommerce strategy where businesses offer customers other products that go well with the ones they’ve previously bought or are going to buy. The approach of upselling, on the other hand, is proposing to a customer more expensive or improved products than what they had previously selected. Here are just a few advantages that using both strategies well can give you before we will present some typical upselling and cross-selling examples underneath: 3 Upselling and Cross selling examples for eCommerce stores Cross-selling examples Upselling examples In Conclusion, Upselling and cross-selling are great techniques to increase the average order value for eCommerce stores. We hope you have learned useful lessons from these upselling and cross-selling examples. Using a product recommendation app like OrderBooster, you can easily add related products to your customers’ carts to increase sales and employ upselling and cross-selling. Have you tried upselling or cross-selling in your store? What tips do you have for other merchants looking to try these methods?
What is snap selling?
In this blog post, we will explore four basics of SNAP that everyone should know. These include what SNAP selling is, how much people can receive in benefits, who is eligible for the program, and how to apply. Keep reading to learn more! What is SNAP selling? The foundation of SNAP selling’s philosophy is the belief that sales representatives nowadays must deal with unenthusiastic prospects who suffer from “frazzled customer syndrome.” Customers that are under pressure wonder if it will be worthwhile for them to consider your product. They are concerned with other tasks, initiatives, and difficulties. They reject anything that sounds difficult, dangerous, or would simply take too much time. These customers are picky, so you must know your product inside and out and be able to respond to tons of inquiries while they try to end the call. They probably won’t speak to you again if you can’t accommodate this kind of prospect. With SNAP Selling, sales representatives can cope with overloaded customers, difficulty connecting with them, bored, and finally decide to keep things as they are. The four basics of SNAP Keep It Simple You must keep your pitch straightforward for stressed-out prospects who struggle to balance several priorities. It could be overwhelming to show them everything your solution can achieve for their company. Instead, adjust your pitch, demo, and post-sale strategy to the unique requirements of your buyer. Even if you think they would benefit from additional features, only try to sell it to them if they didn’t request it. Your communication must be brief to get your buyer to pay attention to you. Be iNvaluable The salesperson is urged by SNAP Selling to develop a relationship of trust. Your buyer needs answers immediately. They are more likely to listen to you if you can demonstrate your reliability. Connect the benefits of your product to the issues they wish to fix but need to do so briefly. You’ll need to differentiate yourself from your rivals, and the easiest method to achieve that is to connect with your client and play a crucial role in their choice. Always Align When choosing a new solution, be sure to understand their worries. So you may prepare an answer to soothe their anxieties and anticipate when concerns will surface in the sales cycle. It’s critical to comprehend the buyer’s objectives for the business. Concentrate on that if they’re searching for new logo growth. Keep that in mind if they wish to simplify the workflow for their developers. You will only be able to persuade someone to care if they are now concentrated on a specific set of objectives. Raise Priorities A stressed-out customer typically juggles several priorities at once. Match your goods or services to the issues that matter most to them. After that, provide your product as a means of helping the customer achieve their priorities. Give them an advantage. They won’t care about the boost you gave them, but they will care if it allows them to accomplish their objective. In Conclusion, SNAP selling is a great way to increase sales without too much effort. It’s important to remember the four basics when using this strategy, but with OrderBooster, you can make product recommendations and upsells quickly and easily. So why not contact us and give it
A fool-proof guide to dropship eCommerce automation
Dropshipping is a business model that has rapidly grown in popularity in recent years. It is a simple process – instead of holding inventory and shipping items yourself, you partner with a supplier who will ship products to your customers for you. This business model can be highly profitable, but it can also be challenging to keep track of orders and manage stock levels. Automating your dropship eCommerce business can make the process much simpler and less stressful. This article will explore some of the best dropship eCommerce automation ways available for dropshipping companies. Let’s get started! What is dropship eCommerce automation? Automated dropshipping is using technology to streamline time-consuming procedures and automate various areas of the eCommerce industry. Owners of dropshipping businesses can then concentrate on the crucial components: marketing and customer support. Outsourcing can also automate dropshipping, albeit at a higher cost. However, this method has several issues, including the legitimacy of independent contractors or freelancers. Without competent workers, you’ll spend a lot of time monitoring and have less time managing your business. You can use the pointers listed below to launch your dropshipping business immediately. We sincerely hope you can use them! How to implement dropship eCommerce automation A dropship website Each online and physical store’s storefront serves as its foundation. It’s not just a worth-visiting attraction; it also makes buying and selling simpler for you and the customers. Why sell on social media or a well-known website like Amazon when you can create everything yourself? Adding products Consider using dropship automation software to add profitable products to your store if you manage a range of them. It takes a long time to manually transfer the product data from the source to your store. Choose a dropshipping automation tool that enables one-click product imports into your dropshipping store to save time. Order processing Find a way to complete orders with just one click. Let the computer handle the order fulfillment, so you don’t have to. You can either sit back and wait for your products’ delivery from the supplier to the consumer or concentrate on locating additional potential products on your website. Reviews Customer feedback is essential to the design of your eCommerce store. But how should review automation be done? Simply change the settings to prioritize 4 and 5-star reviews on the product page. Allow the selected add-on to transmit negative thoughts so you can address your areas of weakness and enhance the user experience for future visits. Inventory management You need an automatic shortcut to instantly update a product’s status on your collection page. Establish automation triggers whenever the supplier runs out of an item or changes the price by connecting your inventory management app to their website. Either delete the unavailable item from your store entirely or modify its status to “Out of stock.” Tracking details Create a unique landing page with tracking information so clients can check their shipments’ status. No more flooding emails to customer service. You can concentrate more on vital issues like marketing as you have more time to spare from checking and responding. Additionally, this speeds up sales, which results in noticeably faster conversion. Customer support Streamlining the customer service procedures for your dropshipping business will free up a ton of resources that you can put toward other areas of development. And you’ll also be able to set yourself apart from other drop shippers by giving online shoppers a positive shopping experience. This will consequently result in a more successful dropshipping business. In Conclusion, Dropship eCommerce automation can be a great way to streamline your business and increase your bottom line. With the right tools, you can make the most of this growing eCommerce trend. We’ve provided a fool-proof guide to dropship eCommerce automation and a product recommendation app that will help you take your business to the next level. Have you tried OrderBooster? Our simple product recommendation app makes it easy to cross-sell and upsell products on your website. Contact us to know how to start with it. Related services: System integration, Workflow management, Integration platform.
How to automate headless eCommerce store
There are numerous benefits to automating a headless eCommerce store, with speed and efficiency being two of the most notable. When implemented correctly, automation can help you manage your inventory, process orders, and fulfill customer requests in record time. In this blog post, we’ll outline three steps on how to automate a headless eCommerce store. How can headless eCommerce help your business? Comparing headless commerce to the conventional monolithic design has various advantages for your business: Why automation is critical to headless Migrating to headless is simple thanks to solutions that let companies set up the front end and easily convert their backend to a headless option. But without an automation solution, companies run the danger of missing out on a wide range of apps that are essential to their productivity. Simply said, these platforms do not have strong core expertise in app integration, hence a tool for automation is necessary to link the platforms to a diverse app environment. How to automate headless eCommerce store Determine what platform suits your needs Depending on how big your firm is, the first step to automating a headless eCommerce store is to choose a suitable platform. For instance, a small firm can use a headless solution without migrating by adding an application programming interface (API) from a platform like Shopify Plus. A midmarket or corporate organization may choose a service-oriented design, which provides greater flexibility and scalability as your business grows. Choose a headless content management system You will require many platforms in a standard CMS in order to deliver your content to various channels. With the help of APIs, a headless CMS distributes content across numerous touchpoints while using a single platform to produce content that is tailored for each channel. There are two different headless CMS options available to you: open-source solution and software-as-a-service (SaaS) solution Sync your APIs with the headless CMS To automate a headless eCommerce store, the headless CMS and your APIs must then be in sync. This guarantees simpler and more seamless data flow. To prevent any interruptions to your customers’ experience, headless APIs link new components to the architecture of your present site. We advise connecting a headless commerce API that is already ready to use from a reliable SaaS vendor. You can break up the migration into phases if you’re moving away from a single platform and replacing your legacy system piece by piece. In Conclusion, If you’re looking for a way to automate a headless eCommerce store without all the hassle, we’d recommend using Atom8. Atom8 is a no-code automation app that can take care of tasks like order management, inventory updates, and shipping for you. It’s perfect for busy business owners who want to focus on what they do best. So why not give it a try? We think you’ll be impressed with just how much time and energy Atom8 can save you. Related services: System integration, Workflow management, Integration platform.
5 eCommerce Slack Sutomation Examples For BigCommerce Merchants
As BigCommerce merchants strive to streamline operations and boost efficiency, eCommerce Slack automation emerges as a powerful tool. By integrating your eCommerce processes with Slack, you can enhance team communication, simplify workflows, and stay on top of critical business metrics. This post explores 5 practical examples of Slack automation that BigCommerce merchants can implement to optimize their daily operations and drive growth. Understanding eCommerce Slack Automation eCommerce Slack automation refers to the use of bots, integrations, and workflows that perform tasks automatically within Slack, reducing manual work and streamlining communication. For eCommerce businesses, this means connecting your BigCommerce store with Slack to create a centralized hub for notifications, data, and team collaboration. BigCommerce stores can reap numerous benefits from Slack automation. These include: By leveraging these features, BigCommerce merchants can create a more efficient, responsive, and data-driven eCommerce operation, ultimately leading to improved customer satisfaction and business growth. Top 5 eCommerce Slack Automation Examples Order notifications and updates Slack allows you to set up automated Slack messages for new orders, including comprehensive order details and customer information. It configures notifications for various order status changes, such as “payment received,” “processing,” “shipped,” or “delivered.” This real-time information keeps your team informed and allows for quick responses to any issues. For high-value orders, users can create special alerts that notify specific team members, enabling personalized follow-ups. The system also automatically tags relevant departments (e.g., fulfillment, customer service) based on order specifics, ensuring efficient handling and a smooth fulfillment process. Inventory alerts Slack helps create automated alerts when stock levels reach predefined thresholds for each product. These notifications can prompt your team to reorder products, adjust marketing strategies for low-stock items, or pause advertising for out-of-stock products. You can set up different alert levels (e.g., “running low,” “critical,” “out of stock”) to prioritize actions. Links to your BigCommerce dashboard or supplier contact information can be directly included in the Slack message for quick action. In short, eCommerce Slack automation helps prevent stockouts, ensures you can meet customer demand, and maintains sales momentum while optimizing inventory management. Customer support ticket management Integrating your customer support system with Slack, you can receive instant notifications of new tickets, including key details like customer name, order number, and issue summary. Moreover, you can assign tickets to team members directly within Slack and track their status through updates in a dedicated support channel. It has automated reminders for unresolved tickets to prevent them from falling through the cracks. eCommerce Slack automation helps resolve complex issues without cluttering the main channel. Sales and revenue reports We can automate daily, weekly, or monthly sales summaries posted directly to a designated Slack channel. The tool includes comprehensive metrics like total revenue, number of orders, average order value, top-selling products, and comparisons to previous periods or targets. Slack’s formatting options can create visually appealing reports with charts or graphs for easy interpretation. Its automated alerts significantly change sales patterns or when certain goals are met. This keeps your team aligned on performance goals, helps identify trends or issues quickly, and facilitates data-driven decision-making across your organization. Team collaboration and task assignment Slack’s workflow builder can create automated task assignment processes for various eCommerce operations. For example, when a new product is added to your store, automatically create and assign tasks for writing product descriptions, updating marketing materials, scheduling social media posts, and setting up email campaigns. The system tracks task progress and sends reminders for upcoming deadlines. You can use Slack’s integration capabilities to connect with project management tools, ensuring all tasks are properly logged and monitored. This automation streamlines workflow, improves team coordination, and ensures that all necessary steps are taken when launching new products or running promotions. Implementing Slack Automation for BigCommerce By implementing eCommerce Slack automation and addressing challenges proactively, BigCommerce merchants can significantly enhance their operational efficiency and team collaboration through Slack. Best practices for effective automation To effectively implement Slack automation for your BigCommerce store, start by identifying key processes that could benefit from automation. Focus on high-impact, repetitive tasks to maximize efficiency gains. Ensure your team is properly trained on using the new automated systems and establish clear guidelines for interaction with automated messages. We must regularly review and refine your automation workflows, setting up appropriate notification preferences to avoid information overload. It is best to use Slack’s organization features like channels and threads to keep discussions focused. Common challenges and solutions Implementing Slack automation for BigCommerce often involves integrating multiple tools and dealing with data synchronization issues. To address these, thoroughly test integrations before full deployment and consider using middleware solutions for complex setups. Another challenge is maintaining a personal touch in customer interactions; combat this by blending automated responses with human intervention for sensitive or complex issues. Take an expert solution below. How Atom8 enhances Slack automation for BigCommerce Atom8 from GritGlobal amplifies eCommerce Slack automation for BigCommerce by seamlessly integrating advanced workflow automation. The app streamlines sales processes and boosts revenue by leveraging BigCommerce’s native features to optimize campaigns and personalize customer interactions. This integration enables merchants to create targeted promotions and automate follow-ups, driving sales growth efficiently. By automating routine tasks like discount applications and personalized email campaigns, Atom8 helps save an average of 3 hours daily. It keeps your team updated on store activities through Slack, ensuring everyone stays informed without manual data entry. The powerful combination of the BigCommerce Automation app and Slack automation maximizes operational efficiency and enhances the overall effectiveness of your BigCommerce store. Final Thoughts Leveraging Slack automation can give BigCommerce merchants a significant edge. From real-time order notifications to streamlined customer support and data-driven decisions, the advantages of integrating your store with Slack are clear. By implementing these automation examples, you can enhance team collaboration, improve response times, and ultimately drive business growth. If you wish to revolutionize your BigCommerce operations with eCommerce Slack automation, don’t hesitate to reach out. Our team of experts is here to guide you through the implementation process and help
Examples of BigCommerce integration to eliminate redundant tasks
If you’re like many online merchants, you’re looking for ways to reduce the amount of time you spend on redundant tasks. That’s where BigCommerce integration comes in. With integrations available for a variety of popular platforms and applications, you can automate many of your routine tasks, leaving you more time to focus on what matters most – growing your business. Here are just a few examples of how BigCommerce integration can help streamline your workflow. BigCommerce Apps and Integrations: Overview BigCommerce is an open SaaS eCommerce platform that comes pre-loaded with a host of competitive core features, including a native payment processor, multi-storefront, native CSR-generated quote management, and cross-border delivery capabilities, among other things. Furthermore, BigCommerce offers more than 160 ready-to-use connections for well-known third-party programs for shipping, accounting, marketing, and other functions. But what if your favorite program doesn’t appear to have a ready-made integration? Do you have to choose a supported product instead of closing the app? Certainly not. BigCommerce’s API-driven architecture enables users to build unique interfaces with other business systems to guarantee seamless data transfers. Examples of BigCommerce integration to eliminate redundant tasks Custom Big Data Analytics Engine One of the few SaaS systems that support headless architecture is BigCommerce. You may utilize BigCommerce’s main commerce functionalities on the back end by using headless. Then, for all front-end interactions, incorporate any DXP. In this approach, you can modify your store’s design and content to suit every new market or channel without having to do a lot of front-end work. ERP System Integrations BigCommerce offers a number of ready-to-use connectors for ERP platforms, including those for Microsoft Dynamic AX, MRPeasy, and Arizon Digital, to mention a few. However, SAP, a popular enterprise ERP solution, is not covered by the platform. CRM System Integrations A customer relationship management (CRM) system is another component of your company’s technical foundation. You can combine customer data from in-person, in-app, and marketplace purchases by generating CRM Bigcommerce integration. Three-quarters of retail CEOs agree that providing exceptional customer service depends on having a unified picture of client data throughout the whole organization. 3PL Integrations Retailers can handle order fulfillment and last-mile logistics with the aid of 3PLs. Reduced manual labor is another benefit of integrating your preferred 3PL app with your BigCommerce store. In this manner, as soon as a consumer puts in an order, a supplier automatically receives all the customer information in the specified region. Additionally, you can enable same-day or next-day delivery and control local return and exchange policies. POS Integration With a BigCommerce POS integration, you can: Custom Marketing Integrations In Conclusion, By automating the process of customer segmentation, you can eliminate a lot of redundant tasks and focus on more important aspects of your business. Atom8 is a tool that can help you do just that. With its BigCommerce integration, the software is able to automatically identify customers who have made purchases on your site and create segment customers based on their behavior. This allows you to target them with specific marketing messages and offers in order to increase sales. Have you tried using Atom8 to automate your customer segmentation? If not, contact us today for a free consultation!
Improve your BigCommerce customer service with these 5 apps
If you’re using BigCommerce to power your online store, you know that it’s a great platform with plenty of features and options. But did you know that there are also several apps available that can help improve your customer service? In this post, we’ll explore five of the best apps for improving BigCommerce customer service. Check them out and see which ones work best for you! Helpjuice Customers can use Helpjuice’s easily accessible knowledge base to obtain solutions to the majority of their questions. This helps you receive fewer emails from clients asking for support and keeps them satisfied while they are on your website. With Helpjuice’s Instant Search tool, you can quickly find what you’re looking for without having to type it all out. It may be adaptable and customized to match the colors and font styles of your website. To find out what people are searching for, you can also obtain a report of the most popular searches on your website. Atom8 Atom8 is your one-stop automation solution for customer service, For example, when a customer makes an order worth more than $1,000, Atom8 lets you classify them as belonging to the “Platinum” category. Customers will be divided by lifetime expenditure levels or the total number of orders on the app. Additionally, the BigCommerce customer service tags clients on CRM and email marketing platforms to personalize email marketing and follow-ups. Callexa Feedback With Callexa, you can easily develop 1-click customer survey forms that use the Net Promoter Score metrics to gauge customer happiness. You could use this to learn more about how likely it is for customers to tell their friends and family about your website. Callexa Feedback may incorporate your brand’s images, colors, and personalized phrases and is incredibly flexible. A full-featured dashboard that also provides in-depth reports allows you to keep track of the results as they come in and evaluate your progress. Robin ROBIN is the app for you if you’re seeking a user-friendly customer support tool to utilize on BigCommerce websites. It enables you to concentrate on customer acquisition, customer retention, and conversion efficiency. Additionally, ROBIN offers comprehensive eCommerce data integration so you can monitor and analyze customer activity in real time. Additionally, ROBIN features iPhone and iPad applications that offer real-time customer notifications to keep you on track round-the-clock, so you don’t have to be at work all the time to monitor it. Social Intents This BigCommerce customer service allows you to engage with your clients from anywhere by integrating the chat feature of your eCommerce website into Slack or your web browser. Social Intent is a solid option for seamless customer service management with an extensive user base of over 50,000 people, limitless live chat agents, and no chat limits. You can even add agent photos, pre-populated customer information, and customizable questions to the website chat. To decrease shopping cart abandonment and boost customer feedback, you can also notify customers who are leaving your website with a personalized pop-up. In Conclusion, If you’re looking for ways to improve your BigCommerce customer service, we’ve got you covered. Check out our list of five apps that will help make your life a little bit easier. And if you want even more customization options for your storefront, be sure to check out Atom8 – it’s the perfect app for automating blogs and featured items on your front page. Contact us if you want to start with this amazing app. Thanks for reading!
Top 3 eCommerce order management systems
If you are an eCommerce entrepreneur, then you know that order management is key to your success. There are a lot of different order management systems out there, and it can be hard to decide which one is right for you. In this blog post, we will discuss the top three eCommerce order management systems. We will give you a brief overview of each system, and we will tell you which one we think is the best. Keep reading to learn more! eCommerce order management systems: key features Top 3 eCommerce order management systems Atom8 When it comes to the top eCommerce order management systems, we cannot miss Atom8 – A no-code eCommerce automation app to offload tasks. There are numerous order management features of Atom8, including the following: Zoho Inventory You can track and handle orders from well-known online sales platforms using the Zoho Order Management platform. Users receive all the typical order management tools, such as the option to set automated reorder points to guarantee that you never lose out on sales because of low stock. Additionally, you may view information about your best-selling items and the number of orders you have at each stage of the delivery process. Shopify, Etsy, Amazon, eBay, and the tool are all integrated. Moreover, it collaborates with 30 shipping providers to offer real-time shipping rates from all associated businesses, making it simple to select the finest deal. For each service, you can even create and print shipping labels. Quickbooks Commerce Quickbooks Commerce is the company’s version of the well-known accounting program’s Order Management System. The program includes powerful accounting tools in addition to everything you need to manage orders across several platforms. You can always know where each order is because to the tool’s ability to track orders on any platform that is connected, from inventory to fulfillment. It’s simple to use this information to keep customers informed if they have a problem with a transaction. The ability to simultaneously create and update product listings across many platforms is another helpful feature. Because you only need to create a product listing once to see it replicated across all of your channels, this saves a ton of time. In Conclusion, If you’re looking for eCommerce order management systems that can take your business to the next level, we recommend the famous eCommerce platforms, Shopify, BigCommerce, or Magento. However, if you want to really streamline your operations and offload some of the more tedious tasks, we suggest using Atom8 – No-code eCommerce Automation App. With Atom8, you can automate shipping updates, inventory tracking, and more. So what are you waiting for? Contact us to start automating your eCommerce business today! Related services: System integration, Workflow management, Integration platform.
What is The Average Backoder Time to Wait for Items?
Nowadays, having efficient inventory management is crucial for business success. One key aspect of inventory management is average backorder time, which refers to the period a customer waits for a product that is out of stock. Effective demand forecasting can help minimize this time, enhancing customer satisfaction and streamlining operations. Understanding Average Backorder Time Understanding the average backorder time is essential for managing inventory and improving supply chain efficiency. According to McKinsey, companies that implement AI-enabled supply-chain management can improve inventory levels by up to 35% and enhance service levels by 65%. This section explores the definition and importance of backorder time and the various factors that influence it. Definition and Importance of Average Backorder Time Average backorder time is the average duration customers wait for an out-of-stock product to become available again. This metric is essential for supply chain and inventory management as it directly affects customer satisfaction and business reputation. Understanding and minimizing customer waiting periods is crucial for maintaining a positive customer experience and ensuring smooth business operations. Factors Influencing Average Backorder Time Several factors, both external and internal, influence average backorder time. Recognizing these factors can help businesses develop strategies to manage and reduce backorder times effectively. BigCommerce BackOrder from GritGlobal is an excellent tool for managing inventory efficiently. It allows customers to purchase zero-stock products and automatically updates stock levels and backorder thresholds. This automation can significantly reduce the time customers wait for out-of-stock products, enhancing customer satisfaction and operational efficiency. By addressing both external and internal factors, businesses can better manage their backorder duration, ensuring a more reliable and efficient supply chain. Best Practices for Accurate Demand Forecasting to Minimize Average Backorder Time Accurate demand forecasting is crucial for minimizing average backorder time. By implementing best practices in demand forecasting, businesses can ensure they have the right products available when customers need them, reducing delays and improving overall customer satisfaction. Utilize Historical Data and Trends for Average Backorder Time Leveraging historical data is a fundamental step in accurate demand forecasting. Analyzing past sales helps identify patterns and predict future demand more reliably. Using historical data and trends allows businesses to make informed decisions, ensuring they maintain optimal stock levels and reduce wait time for out-of-stock items. This proactive approach helps anticipate demand and avoid stockouts. Incorporate Market Research and External Data to Predict Average Backorder Time Incorporating insights from market research and external data sources is important to enhance demand forecasting. This helps businesses stay updated on changing market conditions and consumer behavior. Market research and external data enrich the forecasting process, enabling businesses to respond swiftly to market changes and reduce average backorder time. Implement Advanced Analytics and Technology to Forecast Average Backorder Time Advanced analytics and technology significantly enhance the accuracy of demand forecasts. These tools help process large volumes of data quickly and accurately. Solutions like BigCommerce BackOrder from GritGlobal offer automated inventory management and real-time analytics, which are essential for accurate demand forecasting. Implementing these technologies can significantly reduce average backorder time by improving the precision of demand predictions. Regularly Update Forecasts to Reflect Average Backorder Time Regularly updating demand forecasts ensures they remain accurate and relevant. Continuous revisions help businesses adapt to changing conditions and maintain optimal inventory levels. By regularly updating forecasts, businesses can respond quickly to market changes, reducing stockout risk and minimizing backorder duration. This proactive approach helps maintain a steady supply chain and enhances customer satisfaction. Strategies to Reduce Backorder Time Reducing average backorder time is crucial for maintaining customer satisfaction and ensuring smooth business operations. Implementing effective strategies can help you manage inventory better and respond promptly to demand changes. Collaborative Planning and Forecasting Building strong relationships with suppliers and sharing data can significantly reduce backorder delays. Collaborative planning ensures that all parties are aligned and prepared for demand fluctuations. By working closely with suppliers and sharing critical data, businesses can improve their responsiveness to market changes, reduce backorder time, and enhance overall supply chain efficiency. Optimize Inventory Management Effective inventory management is essential to minimize average backorder time. Implementing best practices and utilizing advanced tools can help maintain optimal stock levels. Optimizing inventory management processes and using tools like BigCommerce BackOrder can significantly reduce backorder instances, ensuring that products are available to meet customer demand. Scenario Planning and Risk Management Preparing for various demand and supply chain disruptions through scenario planning and risk management is vital. This proactive approach helps mitigate risks and ensure continuous supply. Businesses can reduce average backorder time by conducting thorough scenario planning and establishing robust risk management strategies, ensuring a more reliable supply chain and better customer service. Common Challenges and How to Overcome Them Using Backorder Understanding and addressing common challenges is key to reducing backorder time. By overcoming these obstacles, businesses can improve their demand forecasting and inventory management processes. Data Quality and Availability Ensuring access to accurate and up-to-date data is crucial for effective demand forecasting. Poor data quality can lead to inaccurate forecasts and higher average backorder time. With BackOrder, businesses can apply flexible inventory management strategies, such as safety stock, buffer stock, or just-in-time inventory. This helps businesses to balance the need for adequate stock levels with the cost of holding inventory. Besides, this app can send alerts and notifications when inventory levels fall below a certain threshold or when potential backorders are identified. This enables businesses to take proactive measures to address the issue before it affects customers. Handling Seasonality and External Shocks Seasonal demand variations and unexpected external events can significantly impact average backorder time. Properly accounting for these factors is essential for accurate forecasting. Effectively handling seasonality and external shocks ensures that demand forecasting remains accurate, helping to reduce the number of customers waiting for out-of-stock products and improving their satisfaction. In this process, BackOrder has a dashboard that combines sales history, where you can see the accurate and up-to-date seasonal trends. Businesses can create more reliable demand forecasts, anticipate future demand fluctuations, and adjust inventory levels accordingly, reducing the likelihood
How long for backorder items to arrive for BigCommerce stores?
If you’ve ever run an online store, you know that one of the most frustrating things that can happen is a backorder. You might not be able to fill an order because a key item is out of stock, and suddenly your customer is left waiting with no idea when they’ll actually receive their purchase. In this blog post, we’ll break down what exactly happens with back ordered items and offer some tips on how to minimize the chances of it happening in the first place. Stay tuned! What does a backorder mean? Backordered goods are those that are currently out of stock but are anticipated to restock by a specific date. Many companies continue to offer back ordered products with the promise to dispatch the customer’s order as soon as their inventory is restocked. When a customer places a backorder for a product, they can do it now and get it later, once it is in stock and ready to be shipped. An item that is back-ordered cannot be quickly packed and dispatched since there is not enough physical inventory available. If there are other in-stock items in the same order, it may be split and despatched in pieces, with the back-ordered items delivered later. What causes back-ordered items? There are many different causes of backorders, some of which are avoidable and others of which are just out of your control. Understanding backorder processes Notify buyers Notify customers if there is a stockout and let them know when you anticipate having more goods available. The product page is the best location to communicate, so use it. Do not allow clients to continue shopping on your website just to discover they are unable to complete the transaction. By using BackOrder app, you can get the total control of your inventory and inform customers of stockout items as soon as they are. Give manageable ETAs To avoid leaving buyers in the dark, post an expected arrival time for your backordered items. Collect an email list In order to notify customers when a product is back in stock, collect email addresses on the product page. When the product becomes accessible again, there will be a great opportunity to generate excitement and a sense of urgency by employing the scarcity principle to capture this intent. Send emails once restocked Sending the appropriate message to your email list is the most crucial aspect of having one. Once the inventory has arrived and any back ordered orders for customers who have already made payment have been filled, send an email to any interested customers. In Conclusion, Backorders can be a complex and frustrating process, but with the help of the right tools, they don’t have to be. At BigCommerce, we understand the importance of keeping your business running smoothly, which is why we offer BackOrder – our only backorder application. With BackOrder, you can rest assured that your customers will always receive their back-ordered items timely, making them happy with your service. If you’re looking for a reliable and easy-to-use backorder solution, look no further than BackOrder from BigCommerce. Have you tried using a backorder application?
Best BackOrder app for each eCommerce platform
Whether you’re experienced in eCommerce or just getting started, there’s a good chance you’ll need to use backorder apps at some point. The apps allow you to manage and order inventory that is out of stock or not yet available. In this blog post, we’ll introduce you to the best backorder apps for some of the most popular eCommerce platforms. We’ll also discuss the benefits of using these apps and how they can help your business grow. Stay tuned! Why are backorder apps important? Backorders can be a good thing, but they can also cause customers to be dissatisfied. They may choose to look for a competitor who has the item they need in stock. In some cases, customers can even cancel pending orders. Backorders are a way to generate hype about your products and brand. However, there are many backorders that don’t serve your customers well. They can lead to lost sales, and customers may look elsewhere to find what they need. Using a backorder app allows you to offer customers the chance to purchase an item that is temporarily out of stock. The item is then shipped to the customer at a later date. This is a good way to increase customer loyalty and to maintain sales. Best backorder app for each eCommerce platform BackOrder Simply put, BackOrder enables your store to keep selling things even after the quantity drops to zero. You must designate a product to BackOrder in order to make it available for purchase even when it is out of stock. The app can help you: Cin7 Cin7 is an automated inventory management tool for businesses with annual sales of over $1 million. Cin7 automates order processes for improved efficiency and synchronizes its inventory with sales and orders across all offline and online sales channels. For enterprises like asset management or rentals, Cin7 is not the best option. But it helps companies that sell or distribute items keep costs low, margins high, cash flow strong, and stock levels appropriate. inFlow Inventory To monitor sales and buy orders, reorder products, and update stock, you can use the app on your PC, browser, and smartphone. The app integrates with several of the leading eCommerce sites and is tailored for the work at hand. With just a few clicks, you may create your own barcodes or use pre-existing ones to begin scanning items off the shelf with your smartphone or their specialist inFlow Smart Scanner. You can develop statistics to determine which of your customers or items are the most profitable thanks to inFlow, which provides a complete history of inventory movement for each product. Odoo Inventory Users of the backorder apps from Odoo can develop original websites by using a drag-and-drop editor. Calls to action, company blogs, customer portals, and other features are among those that you can add as needed. The integrated SEO tool automatically manages for websites’ technical 301 redirects, Google schemas, page speeds, sitemaps, and other SEO-related chores. The eCommerce software enables online product sales through specialized product pages, interfaces with payment gateways, and delivery companies. QuickBooks Commerce With QuickBooks Commerce, you can keep track of your products as you sell and refill them across various channels and warehouse locations. You can also handle orders and inventory for your multichannel business. QuickBooks Commerce enables businesses to automate, integrate, and gain sophisticated, on-demand insights into all of their sales data. In Conclusion, If you’re looking for a backorder app to help manage your inventory and fulfill orders, we recommend using BackOrder. It’s the only backorder application built specifically for BigCommerce stores, and it integrates seamlessly with your platform. With BackOrder, you can rest assured that all of your backordered items will be fulfilled quickly and efficiently.
Is Backorder bad for inventory management?
Inventory management is a critical part of any business. When stock runs low, it can spell disaster for a company. Unfortunately, there are times when products go on backorder and leave businesses with an inventory shortage. So, is backorder bad for inventory management? Let’s take a closer look. Understanding backorders The category of the backorder and the quantity will have an impact on how long it will be before the consumer receives the product they bought. The demand for an item rises with the number of back-ordered products. Backorders are any quantity of stock that customers have ordered from a company but have not yet received since it is not currently in stock. Companies can nevertheless function on backorder even if they don’t have enough inventory to do so. In reality, businesses can continue operating even if they don’t have any inventory. Back-ordering products may increase demand, keeps and gains customers, and adds value to the company’s goods. Backorders play a significant role in a company’s inventory management analysis. How many things are out of stock and how long it takes to fill client orders can reveal how effectively a business maintains its inventory. A manageable volume of orders and a quick turnaround time for order fulfillment typically indicate that a business is doing well. On the other side, extended wait times and huge backorders could present issues. Is Backorder bad for inventory management? Advantages of backorders The cost of storage space, which is necessary to maintain a huge inventory, adds to the overall cost. Meanwhile, businesses without their own storage facilities must pay for services to keep their inventory. But it is less expensive and eliminates the need for excess/extra storage to keep a small portion of the goods on hand while placing the remainder on backorder. These cost savings can be passed on to customers, who are more likely to return as a result of a company’s low costs. This is accurate when there is a high level of demand and sales for a certain good, particularly for recently released, extremely well-liked products. Backorders draw attention as well, and some people might be persuaded to learn more about things that have been sold out by them. Is backorder bad? Backordered merchandise may have negative implications for some people, while it may be positive for others Popular, in high demand, challenging to obtain, and sometimes seen as a status symbol are back-ordered products. Problems with backorders If a company constantly has things on backorder, it could be interpreted as a sign that its operations are far too lean. It might also imply that the business is suffering from a lack of demand for the things it produces. When an item is back-ordered, a consumer could search elsewhere for an alternative, particularly if the expected wait period before the product becomes available is excessive. Formerly loyal and dedicated clients may have the time to try the goods of other businesses and probably change their commitment as a result. In order to manage backorders and customers who are waiting for their orders, additional resources may be needed. A business must also take into account managing responsibilities, coordinating logistics, and notifying individual customers when their product is ready in addition to merely keeping inventory and selling it to clients. In Conclusion, Is backorder bad? While backorders might seem like a bad thing, they can actually be a good way to manage inventory and improve customer satisfaction. BackOrder – BigCommerce’s only backorder application – makes it easy to keep track of products that are on backorder and ensure that your customers are always happy. Try out BackOrder today and see how it can help you streamline your inventory management process by allowing you to manage inventory and edit stock and back order threshold on one single interface.
