What is the easiest online business to scale?
Today, a lot of entrepreneurs go online to establish their businesses. The beginner business runners usually find the product niche to sell to their target customers. However, the market is diverse and it is hard to decide what is the most profitable product to sell and ensure stable business growth. Therefore, our article today will suggest some online business types which are considered as the easiest online store to scale. The Simplest Online Business To Scale Clothes And Accessories It is undeniable that clothes and accessories are always essential to the daily life of customers. Along with the development of the eCommerce world, a large number of customers visit fashion store websites to find and buy their favorite outfits. While there are a lot of competitors in this market, it is not difficult to find suitable segments for particular kinds of clothes and accessories. Moreover, these product types can allow you to choose from various suppliers or self-tailor your own design. Online Grocery Grocery products are always in high-demand in recent years and are forecasted to be hot in some upcoming years. This is a super large market with various product types, vendors, suppliers and distributors, which can provide a huge source of stocks for your startups. If you don’t want to import stocks from distributors, you can buy local products at a reasonable price from local producers and then sell them again to the local customers. Local sourcing is the new profitable business model which can support both the local manufacturers and startup businesses. Kitchen Stuff Kitchen stuff maybe something that you have not thought about when coming up with online business ideas. However, it is also a kind of product which can bring you a considerable source of revenue. In fact, the demand for kitchen and dining mats is on the rise and this market segment is becoming large enough for you to earn a profit. Customers tend to pay attention to what can enhance their lifestyles, that is the reason why they are willing to buy a plate with different designs or a cup with various fabrics. You can simply establish a website and sell selected product lines and when you have enough loyal customers, try to expand your business. Online Courses Education is becoming borderless. Nowadays, an American student can freely join courses from a UK institute via internet access and the global market for online courses is larger and more attractive. Thanks to the low enrollment fee, cheap tuition fee and convenience, the need for online courses is sky-high. Therefore, establishing a business that provides online courses for the target audiences is truly promising; and you can enter this market by choosing some academic fields and educational services to form courses. Conducting market research is necessary and whenever you have a certain number of students, you can expand courses to other fields. Apps And Software Have you thought about forming a business to help other businesses? Entering apps and software markets will help you to assist other businesses with your products and services. A lot of businesses take advantage of technical solutions to strengthen their operation, increase profitability, and minimize manual mistakes. You can conduct market research and identify; which are the most necessary functions that the businesses are looking forward to and develop apps and software sticking to those features. Also, you can distribute apps from the developers and earn profit from the discount. Conclusion We have listed out some business ideas which are considered the easiest to scale in this year. We hope you can consider the trends and your own resources to have the perfect business idea and apply it to real contexts.
Is a visual workflow automation app necessary for your eCommerce store?
Adapting a visual workflow automation app plays a vital role in business operation and development. Various eCommerce stores have achieved desirable successes thanks to automation. However, if you still hesitate to empower your shop by installing a workflow automation app, you can find out clear answers after this article. Today we will figure out the necessities of this kind of app and help you decide whether you should utilize it. Why Your eCommerce Store Need A Visual Workflow Automation App Benefits Of A Visual Workflow Automation App Boost Accuracy All the business runners want to minimize the risks of human errors in the processes; that is one of the main reasons why they choose visual workflow automation apps. For instance, in inventory management, the warehouse staff will need to stay at the storage to control, manage the stocks, and pay special attention to any changes in the stock status. Sometimes, due to the heavy workload or in peak seasons, the stocks become difficult to control and cause mistakes in inventory management that can lead to underselling and overselling. However, with the visual workflow automation app, the warehouse staff or managers only need to observe the updated stock status to adjust selling activities immediately and avoid loss due to poor inventory management. Help Staff Stay Productive The second biggest merit that a visual workflow automation app can bring to your business is boosting productivity. The business processes are complicated due to the combination of various tasks, the workflow automation app can help you to visualize and streamline the procedure according to pre-built or customized workflow. Also, it helps you to operate and run the various tasks concurrently and you only need to stay focused and manage the process. Save Your Resources Businesses may need to pay a large amount of money for human resources; but with the visual workflow automation app, you can cut down on this kind of cost. Some repetitive and busy business tasks can be executed automatically without human intervention; so you don’t need to hire too many employees to finish the tasks. Moreover, multiple tasks can be done at the same time; so you can save on the amount of electricity and human effort. Visual Workflow Automation App You May Need Atom8 If you have an idea to execute business tasks via visual workflow automation, you should not ignore Atom8. Considered as a powerful app for eCommerce merchants, Atom8 covers all the eCommerce tasks and business tasks; including product management, web content management and customer management. Atom8 provides a huge source of workflow templates that you can apply completely to your business operation; or customize to stick to your particular business needs. This app is also an awesome tool to connect the staff together and keep in touch with the managers; as it can send real-time notifications and export real-time business performance reports whenever needed. Klaviyo Klaviyo is a visual workflow automation app that can support you in marketing tasks; such as sending email marketing to strengthen customer relationships and remind cart abandonment. This app also helps you to group customers into suitable customers for effective further communication; which can enhance sales and personalization. Conclusion With the information we have given to you, we hope you can make final decisions on whether to adopt visual workflow automation applications to empower your eCommerce stores with powerful tools.
Top 3 eCommerce workflow automation software for enterprises
Nowadays, expanding automation is a popular trend of businesses. One of the most common and effective approaches to go automation is utilizing workflow automation software. There are various workflow automation solutions for businesses on the market, so the business runners usually find it difficult to choose the best-fitted one for their business operation. Therefore, we are here to recommend to you the 3 most powerful workflow automation software for enterprises which can strengthen your businesses. 3 Enterprise Workflow Automation Software You Should Never Miss Atom8 The first option that we would like to introduce to you is Atom8. This app is really popular with BigCommerce and Shopify merchants; as it can automate their business tasks effortlessly with a huge resource of workflow templates. You can completely adapt all the templates to your operation or try to customize them to fit your business needs. Atom8 can help eCommerce merchants to monitor business tasks, streamline processes and export data to support customer-facing applications, including Mailchimp, Klavyo, and so on. With the content management tasks, this app can automatically hide or publish your posts and products as you scheduled. The business may need to group its customers into suitable segments, and Atom8 will support classification; based on customer behaviors, demographics, purchase history and so on. If you serve various segments, Atom8 can automatically change the prices, purchasability and visibility to adjust the site interface to fit each customer. Your order management tasks will also be improved with the auto-tag orders and real-time notification for the team members. Furthermore, Atom8 possesses a powerful integration ability with popular apps so the staff can stay focused on one place and do various things. Some popular apps that can connect with Atom8 include Mailchimp, Google Sheet, Trello, Klaviyo and so on. Kissflow Kissflow is a supportive tool for your business operation; which can streamline and visualize your processes to help you manage and control the tasks strictly. This app can report and analyze your selling performance, figure out insights and find ways to optimize the processes. You can actively customize your workflow to stick to your business needs in seconds. This app follows Agile approaches; including dynamically assigning tasks to people in charge based on SOPs, developing tasks immediately and launching smoothly. Kissflow is also considered as a powerful app; as it can integrate with other software to ensure your staff can have enough tools to process without jumping among various sites. Moreover, it can strengthen your business communication and create a collaborative workplace by accessing data, connecting staff from different locations and real-time notification to work together. Monday.com If you want to possess workflow automation software that can enhance your workplace collaboration and task management, Monday.com will be a suitable choice for you. Thus, all your staff can stay focused on this software and run your business tasks with appropriate integrated working tools. If you can not find the most fitted workflow for your business ideas, you can customize them in minutes. Sometimes, your workload is extreme and the team members can not decide which task should be done first; don’t worry because Monday.com can help you by prioritizing tasks and balancing demands in accordance with your current resources status. Conclusion Are you ready to upgrade your operation with our recommended eCommerce workflow automation software for enterprises? Also, we hope you can have your own desirable app from our list and you are willing to make a change!
How all manufacturers can benefit from backorder
Recently, backorder is not a strange approach for the manufacturers. This is one of the powerful solutions for a low-cost business model that helps the business runners save a lot of money and effort on operation and manufacture. To make clear the benefits of the backorder for manufacturers, our article today will list some remarkable advantages and detailed explanations. Therefore, the business runners can make decisions on whether they should adopt this approach or not. Which Advantages Backorder Can Bring To Manufacturers? Save Warehouse Space The most transparent effectiveness of utilizing backorder is helping your business save on storage space. When your businesses allow customers to backorder, your inventory may not be under pressure of holding a large number of stocks. Also, out-of-stock status is no longer a nightmare for your selling, especially in peak seasons. Moreover, the business runners do not spend too much time planning and controlling the inventory as normal because backorder is an awesome plan B for any selling status. Reduce Logistics Cost In fact, the cost for storing products does not only include the rental fee but also the maintenance fee, cost for guarantee, and logistic staff. With the backorder, the products are only produced or supplied whenever customers place a new order. Therefore, it can minimize all of the costs we have mentioned. Moreover, the new-manufactured products will be directly delivered to the customers without transporting to your warehouses. As a result, the logistic cost can be cut down and you can spend your budget investing in other profitable things. Minimize The Price As you can alleviate the logistics burden from backorder, you can reduce the production cost of your products. Moreover, backorder also helps you avoid wasted inventory such as idle or deadstock; and you can discount the product price considerably. Therefore, the customers are able to buy your high-quality products at affordable prices. Also, the discounted price is one of the most effective approaches to boost sales and maintain long-term customer relationships. Enhance Product Hype The customers usually have high expectations of out-of-stock and high-demanded products; and they will desire to have those items despite a little longer waiting time. Backorder plays a vital role in enhancing product hype. If your stores have a lot of hot products, the customers will believe that your store is one of the best places to buy products; and they can alleviate their hesitation to shop on your eCommerce sites. The bonus point here is that your stores can attract more new customers thanks to the dynamic selling sites. Conclusion With the five most remarkable advantages that backorder can bring your store above, you can decide whether you should apply this solution to your eCommerce business or not. If you are running a low-cost business, backorder will be desirable for you. Also, you can try the BackOrder App on your BigCommerce stores; to take advantage of backorder completely with simple usage and smooth operation. All beginners are welcomed as all you need to do with this app is pre-setting your products; as backorder and this solution will be automatically activated when the items are out-of-stock.
Solutions for a B2C and B2B eCommerce unified Magento sites
A lot of Magento online stores serve both B2B and B2B customers, therefore they need some features that can help them communicate with the right customers appropriately as well as avoid conflicts and inconsistency during the operation. Therefore, our article today will give you some solutions for your B2C – B2B eCommerce unified Magento sites. Do We Need To Pay Transaction Fee On BigCommerce Access Restrictions First and foremost, the solution which can help you to differentiate B2B and B2C customers is access restrictions. While the customers have completed rights to access their expected page on a B2C website, the customers only have completed rights to access suitable sites. Magento merchants need to have better control over their sites to ensure their customers have suitable experiences, appropriate pricing and well-matched product options. B2B customers need to log in and get permission, then they will be transferred to another site with enough B2B features. Account Management The sites which contain both B2B and B2C accounts will make the merchants feel complicated to manage and control. The first thing you need to consider to verify and control the account is requiring all necessary information from the B2B customers when they register a new account on your site, including VAT, job title, company profile, etc. Then, you can take advantage of this information source to build customer relationships and form your sales strategies. You can do the same way with personal customers to draw customer profiles and personalize customer experience on their accounts. Normally, the procurement department will assign different staff for different selling steps; from choosing products, negotiating, placing orders, processing payments and so on. Moreover, the corporate account should be allowed to have multi-users to get access to your sites with different roles. From which, you can have a suitable approach for each login and enhance customer management. Secret Quote Request When running Magento sites which serve both B2B and B2C customers, you need to invest in the features which all the B2B customers need. Those are secret pricing and negotiation. Normally, the wholesaler places orders in a large number of products; so they require discounted prices, which is significantly lower than retailing price. Therefore, they need to negotiate to have an affordable price with the sellers. You need to hide the quote request button in the B2C customer’s site and allow B2B customers to send their requests. Shorten Ordering Process The B2B customers usually require a faster and short ordering process to help them order various products; without jumping among various product pages. Therefore, your Magento sites should provide them with some features to speed up their placement; such as ordering multiple products via a form, adding different SKUs simultaneously, ordering by CSV files, and so on. To have those B2B features without sacrificing web performance, you should install the Magento B2B platform from GritGlobal to equip all necessary B2B features to your Magento stores. Conclusion With our solutions, we hope that you can run your B2B and B2C unified Magento sites smoothly; with the desired customer experience and sky-high productivity.
Is there a transaction fee for BigCommerce?
The BigCommerce eCommerce merchants and the customers are usually concerned about the cost whenever they first access the new eCommerce platforms to conduct the transactions. While the customers may feel uncertain about whether they need to pay any additional fee besides the product prices, the merchants can worry about some hidden costs during their operation. Our article today will give you some information about the transaction fees for BigCommece as well as the overview of BigCommerce gateways. Do We Need To Pay Transaction Fee On BigCommerce BigCommerce Payment Gateways BigCommerce provides users various payment gateways to support their checkout, refund and so on. For different payment methods and purposes, you can try capture, refunds, 3D secure, multi-currency and other gates. The shoppers can use credit cards, online banking, direct debit cards, e-wallets or mobile payments; to finish the payment for their orders. Moreover, BigCommerce also allows the buyers to pay for the orders via third-party gateways; such as Apple Pay, Amazon Pay, Google Pay, Venmo and so on. This approach can enhance mobile experience, speed up the checkout process, boost conversion rate and minimize cart abandonment. BigCommerce Transaction Fees While other eCommerce platforms require a certain percentage of transaction fee for every complete transaction, BigCommerce offers the shoppers 0 dollar for any transactions. However, if the customers use credit cards, you must pay the transaction fee for the card issuers. The amount of fee is variable, we will give you more information in the next section. Refer: Bigcommerce cross sell Credit Card Transaction Fee The transaction fee that the BigCommerce merchants pay is used for transferring the money from customers to the merchants’ bank accounts. The transaction fee is variable, the higher pricing plan you choose, the cheaper transaction fee is. Here is the detail of fee per transaction based on each BigCommerce plan: Standard Plan: 2.9% + $0.30¢ Plus Plan: 2.5% + $0.30¢ Pro Plan: 2.2% + $0.30¢ Enterprise Plan: 2.2% + $0.30¢ or lower The transaction fee when using credit cards on BigCommerce is considered higher than on other platforms. However, BigCommerce does not charge any commission fees, so you need to pay attention to the transaction fee only. Ways To Avoid Transaction Fee You may need to pay a higher amount of transaction fee than actual successful orders due to the return and unsuccessful orders. Therefore, the BigCommerce merchants need to find ways to cut down on transaction fees for uncompleted orders. For example, they can take advantage of Atom8 and utilize the capture and void payment features of this app to prevent sky-high transaction fees due to the returns. Conclusion The high transaction fee that the BigCommerce merchants need to deal with may become the most significant obstacle for them to operate their online stores on this platform. Therefore, they need to pay special attention to preventing high transaction fees caused by unsuccessful orders. We have recommended you to use Atom8, which is considered the easiest, fastest and most convenient way to alleviate this cost burden.
What you don’t know about B2B eCommerce experience?
The digitization of B2B is inevitable. Forrester estimates that US B2B eCommerce will hit $1.8 trillion by 2023. B2B companies across all industries, from manufacturing to services to high tech, are facing the ultimate customer ultimatum: make B2B shopping as easy as B2C or we’ll find someone else who will. Therefore, this article will tell you something you don’t know about B2B eCommerce experience, to help you come up with a strategy of your own. Understand Your Audience and Be Customer-Centric We talked about how B2B buyers are becoming more demanding and their expectations have changed in years. That also translates into the B2B buyer journey too. In a nutshell, today’s B2B buyer journey is now not a linear and simple transaction; it is more a looping, multi-person online journey across a typical B2B purchase, revisiting every three stages from awareness to decision. And there’s a great likelihood that the first connection with a B2B buyer happens online; via an inquiry form, email, or even a social media platform. Buyers will browse products or services using their own natural language, in their own time and on any device. In essence, they will behave just as they do when buying B2C products. They could browse vendors on a smartphone while in transit, pause the search, then pick it up later on another device. Whatever channel they jump to, they want fast information and personalized content that measures up to expectations. Understanding these needs is critical. Without this foundation of understanding, you will unlikely be able to deliver the successful customer experience that is expected from you. Connect the Internal Experience First B2B sales cycles have a plethora of moving parts. Sales, Marketing, IT, Product Management, Legal, and more all control a specific part of the customer journey. For digital to be a company-wide success all these departments need to be able to control their own piece of the experience. Marketing should be able to update the mobile site without having to go through IT; and Sales should be able to see the latest product information without having to email Product Management. Connecting the internal experience removes these bottlenecks. First up in connecting the experience is to map out exactly what information each department is currently in control of; and what tools they use to manage that content. List out what data and collateral to use in the sales cycle, who is in control of this content, and who needs access to it to successfully meet their goals. Define Your Priorities and Create a Roadmap How do people interact with your brand now? How should they interact in the future? Focusing on these two points, sketch out a roadmap of how your business will get from A to B. Roadmaps are flexible, the one you set now is almost guaranteed to evolve over the next 12-18 months; but the process of creating provides a deeper understanding of the goals and needs of the initiative. Additionally, as B2B architecture and processes are generally more complex than in B2C; taking the time to understand the impact of digital across the entire setup will ensure it’s done right the first time. Put The Connected Experience in The Hands of Your Team When it comes to the complex sales cycles of B2B, a large part of a smooth process is getting the relevant information directly to your own team. A great example of this is a commercial paper company that, with the help of Guidance, created a field sales app that showed product compatibility and real-time inventory information. In just two years with this sales enablement app, the company is driving over $100 million a year in sales. Often the simplest things make the biggest impact. Enabling your entire team with the most up to date content makes cross-team collaboration efficient, instills confidence in those involved in the complex sales cycle; and makes everyone’s day-to-day jobs easier. The benefits of a consistent, connected experience aren’t limited to your internal teams either. Conclusion Above are some things you need to know about B2B eCommerce experience. If you have any concerns, let us know and we will help you to answer. If you are a beginner and looking for a tool that involves some of these elements at the same time; then check out Grit Global. A Magento b2b website that offers you multiple channels, flexibility in creating customizing catalogs, prices as well as Comprehensive Inventory Management Features. Thus, you will not have to worry and do tasks on your own with this genius invention. Let this be a part of your journey ahead.
5 important B2B ecommerce metrics any business should track
If you want to manage your b2b eCommerce platform effectively, there are certain metrics you need to be paying close attention to. There’s no point in monitoring metrics which have little or no impact on the long-term success of your online shop. What you need to know are the metrics which matter most and help you achieve your business goals. As a matter of fact, this article will help you to know about 5 important B2B eCommerce metrics. Customer Metrics In order to understand whether your marketing spend and strategy is working, there are customer metrics you need to understand. The Average Order Value (AOV) is a measure of how much your customers typically spend on a single order from you. Once you understand this you’ll be able to monitor whether your AOV is going up or down over time, enabling you to focus your strategy accordingly. The Customer Lifetime Value (CLV) is another key metric. This helps you view customers not through the value of a single sale, but through the amount of revenue they will produce for your company over the entire course of your relationship with them. Finally, your Customer Retention Rate (CRR) is a key metric, since repeat customers are essential to any business. If you understand and monitor these customer metrics you can have a clear idea where your business is failing and succeeding. This will help you develop effective strategies to improve your performance or to double down on things which are working well. Website Visitor Actions Looking at how many web hits you get is not going to help you understand whether you’re offering your customers what they want. You need to pay close attention to what visitors do after coming to your website. If they drop off quickly, identify whether there are problems with page load speed and usability. Are your ads directing the right people to your site and helping them to understand what you offer? How many pages do visitors view? How long do they stay on those pages? Where do they go when they leave? In order to increase orders, observe visitor actions and try to understand what is causing them to leave without placing an order. Cart Abandonment Rate Are you keeping an eye on your shopping Cart Abandonment Rate? Whilst cart abandonment will happen for many reasons you can do nothing (distraction, customers researching products etc), there could be some things which are putting people off completing their order. Do you add unexpected additional fees or high shipping costs? Do you offer a guest checkout option? Is your checkout process too long? There are many reasons your Cart Abandonment Rate could be high and this is a key metric you need to track in order to improve online sales. Bounce Rate You also need to monitor your bounce rate – the percentage of visitors to a particular website who leave the site after viewing only one page. Can you take steps to improve it? Is it going up or down over time? If your website has a high bounce rate, this could indicate a variety of serious problems occurring with your user experience. Conversion Rate If you’re not monitoring your conversion rates you’re missing out on a key metric. You need to understand the number of people who took the action you wanted them to take (crucially sales) on your website. Your conversion rate is affected by all the other metrics on this list, so if it’s low for your particular industry, you need to dig into underlying problems in your eCommerce website structure, user experience and design. Conclusion These are 5 essential B2B metrics which you need to track in order to help you generate revenue and achieve your business goals. If you have any questions, let us know and we will help you to figure out. If you are a beginner and looking for a tool that involves some of these elements at the same time then check out Grit Global. A Magento b2b website that offers you multiple channels, flexibility in creating customizing catalogs, prices as well as Comprehensive Inventory Management Features. You will not have to worry and do tasks on your own with this genius invention. Let this be a part of your journey ahead.
How to master B2B eCommerce personalization on Magento
If you’re a successful eCommerce brand, you probably know that nothing does better than eCommerce personalization in helping customers feel special and then loyal to your brand. As online consumers become more and more demanding with choosing the best products, this makes this market more competitive than ever. Everywhere, we can see online stores selling similar quality products, and prices are also not much different. So how will customers decide? The answer, at this point, will depend on their personal experience at each website they visit. As a matter of fact, this article will show you how to master B2B eCommerce personalization on Magento. Target & profile With the help of technology, you can find out the exact list of potential customers by tracking traffic, registrations, ad views, etc. From there, you should track and find clues about your customers’ preferences, shopping habits, search history, and answer their questions to reach them deeper. Understand audience This is the essence of the process of creating a personalized experience. It will determine the performance of the program that you will later launch. However, to be able to meet the needs of understanding the entire customers’ buying process from A to Z, as we mentioned, you will need the right combination of technology. Optimize searching Searching for customer information indiscriminately will make you drown in a huge pool of information without knowing what to do with it. Instead, focus on keywords that users are interested in to suggest items related to the product they are looking for. In this way, it will increase the likelihood of targeting consumer psychology. 1:1 personalize To complete the eCommerce personalization process, you need to have enough information. In addition, aggregate and analyze data rapidly, deploy cross-channel, and optimize machine learning; so that your customers will feel that your brand is the ultimate destination. Which gives them exactly what they need and where they can trust in the long run. Factors to consider when choosing a personalized eCommerce platform Nowadays, you can make eCommerce personalization more convenient with the support of eCommerce platforms, as long as they offer the following features: Ability to act upon anonymous users: It is especially helpful to be able to support and provide a welcoming experience for first-time visitors to your website. Omni-channel support: Customers today can access online shopping on many different channels; and they will be happy if the stores support display and serve them wherever they go. Holistic data-driven approach: A tool that allows you to access comprehensive data about your customers will help the technology you use not to miss the necessary information. Layout personalization: When customers visit your website, a personalized layout will push them deeper into the following pages or categories. Optimization agility: This process should be completed as quickly as possible; so that you can build a solid customer base for your store soon. Micro-targeting: The more granular your eCommerce platform targets, the easier it is to shape the specific experiences customers want when making a purchase. Flexibility at scale: Every business aims for scalability, right? It will be frustrating if your business is going well, but the eCommerce platform doesn’t offer extended functionality. Conclusion Above are some ways to master B2B eCommerce personalization on Magento. If you have any questions, contact us and we will help you to find out. If you are a beginner and looking for a tool that involves some of these elements at the same time; then check out Grit Global. A Magento b2b website that offers you multiple channels, flexibility in creating customizing catalogs, prices; as well as Comprehensive Inventory Management Features. You will not have to worry and do tasks on your own with this genius invention. Let this be a part of your journey ahead.
Understanding The Role of an eCommerce Operations Coordinator
The ecommerce industry has seen explosive growth in recent years, driven by increasing consumer demand for online shopping. As the industry expands, so does the complexity of managing an online store. This has led to the creation of specialized roles that ensure seamless operations and help businesses navigate the challenges of ecommerce. One such critical role is that of an eCommerce Operations Coordinator. This role is essential for managing the day-to-day operations of an online store, ensuring efficiency, and driving business growth. In this article, we will delve into the key responsibilities, skills, and impact, and explore how tools like Atom8 can enhance the effectiveness of this role. Key Responsibilities of an eCommerce Operations Coordinator Overseeing Day-to-Day Operations At the heart of the eCommerce Operations Coordinator role is the management of daily operations. This includes overseeing order processing, inventory control, and fulfillment. The coordinator ensures that orders are processed accurately and promptly, inventory levels are maintained, and products are delivered on time. This attention to detail is crucial for maintaining customer satisfaction and building brand loyalty. Coordinating with Cross-Functional Teams An eCommerce Operations Coordinator acts as a bridge between various departments within the organization, facilitating smooth communication and collaboration. They work closely with marketing, sales, customer service, and supply chain teams to ensure alignment and streamline processes. Monitoring and Analyzing Performance Metrics Monitoring and analyzing performance metrics is a core responsibility of an eCommerce Operation. This involves tracking key performance indicators (KPIs) such as sales, conversion rates, order accuracy, and customer feedback. By regularly reviewing these metrics, the coordinator can identify areas for improvement and implement solutions to enhance operational efficiency. Skills and Qualifications for an eCommerce Operations Coordinator Strong Organizational and Analytical Skills Strong organizational and analytical skills are essential to succeed as an eCommerce Operation. The ability to manage multiple tasks, prioritize responsibilities, and keep track of details is critical in this role. Technical Proficiency and Adaptability Given the reliance on digital platforms and tools, an eCommerce Operations Coordinator must be technically proficient and adaptable. Familiarity with eCommerce platforms like BigCommerce and automation tools like Atom8, created by GritGlobal, is crucial for managing operations effectively. Effective Communication and Collaboration Effective communication and collaboration skills are crucial for an eCommerce Operation, as they frequently interact with various internal teams and external partners. The Impact of an eCommerce Operations Coordinator on Business Success Enhancing Operational Efficiency One of the most significant impacts of an eCommerce Operations Coordinator is enhancing operational efficiency. The coordinator ensures that the business operates smoothly and effectively by streamlining processes, reducing costs, and increasing productivity. Improving Customer Experience A seamless customer experience is essential for building brand loyalty and driving sales. The eCommerce Operations plays a key role in ensuring that customers have a positive experience from the moment they place an order until it is delivered. Driving Business Growth and Scalability As businesses grow, so do their operational demands. An eCommerce Operation plays a critical role in supporting this growth by implementing strategies that allow the business to scale effectively. Atom 8 – The Strategic Value of an eCommerce Operations Coordinator The role of this is crucial for achieving operational excellence and driving business growth. By leveraging tools like GritGlobal’s BigCommerce Automation, coordinators can maximize their efficiency and effectiveness in this role. Here’s how: Conclusion The eCommerce Operations Coordinator is a pivotal role in the success of an online business. From managing day-to-day operations to driving business growth, this role ensures that ecommerce operations run smoothly and efficiently. With the right skills, tools, and strategies, it can significantly impact a business’s success, making it a challenging and rewarding role. Contact us for more information on how GritGlobal can be the best solution to strengthen activities for operations coordinators.
Which B2B eCommerce CMS do your Magento store need?
Despite the global economic uncertainty, eCommerce sales continue to grow at a confident pace, now accounting for 14.3% of all retail sales worldwide. More interestingly, eMarketer forecasts the eCommerce share of total global retail sales will hit 23% by 2023. This screams opportunity for stores looking to create or expand their online presence! Of course, a thriving industry attracts its fair share of risk-takers, so the competition grows fiercer by the day. Yet, if you’re thinking of joining the ranks of eCommerce entrepreneurs, the best way to start is by researching the eCommerce CMS landscape. This article will tell you which B2B eCommerce CMS your Magento store needs. BigCommerce One of the most prominent eCommerce platforms on the market, BigCommerce supports over 60,000 merchants of all types and sizes. With a plethora of built-in features and CMS capabilities, BigCommerce platform is powerful enough to facilitate the growth of fast-scaling eCommerce businesses and intuitive enough to empower complete eCommerce beginners. It caters to the full spectrum of the eCommerce sector. The platform is famous for its advanced SEO integration and flexible APIs, enabling merchants to connect to leading software and other CMS solutions, while leveraging the BigCommerce shopping cart in the backend. BigCommerce is fully hosted, Level 1 PCI compliant and available on a monthly subscription basis. WordPress WordPress is the most dominant CMS player in the industry, but it isn’t an eCommerce platform in itself. To transform a WordPress site into an online shop, you will need the WooCommerce plugin. Incredibly popular, the open-source WooCommerce platform is favored for its immense selection of extensions and themes — most of which are available for free. The great thing about these plugins is that they can easily enable missing features and functionalities within the WooCommerce core product at a click. The downside is that adding a high number of plugins leads to unnecessary complexity and impacts site performance. BigCommerce also offers a WordPress plugin that’s easy to integrate and adds an extra layer of convenience. It allows eCommerce merchants to combine the frontend flexibility of WordPress with the backend benefits; such as abandoned cart recovery, coupons and discounts and single-page checkout that comes out-of-the-box with BigCommerce SaaS platform. Drupal Although Drupal isn’t designed for eCommerce specifically, it can be combined with different plugins and frameworks to enable eCommerce functionality. In fact, it is one of the most widely used open-source content management systems; nearly as popular as WordPress or Joomla. Sadly, Drupal is not particularly user-friendly for those without significant development knowledge (although that’s slowly changing for the better). As a CMS, Drupal commerce offers incredible flexibility. If you combine it with the BigCommerce plugin, you get the best of both worlds — a fully customizable frontend and fully hosted backend. Shopify Shopify is one of the world’s well-known SaaS eCommerce platforms. Thanks to its simple interface and affordable pricing, it has become a popular eCommerce platform for startup merchants and small businesses. However, that’s not to say bigger brands cannot use the CMS. The number of features will depend on the type of plan you choose; so it’s best to study the features list before signing up. Shopify offers free 24/7 support, a range of free store templates and a separate POS system. The downside is that Shopify charges transaction fees for using payment providers outside of Shopify. Prestashop Prestashop is another open-source platform with MySQL data management and extensive backend code customizability. It boasts a huge variety of add ons and themes, enabling merchants to develop a web store from scratch with limited tech abilities. However, watch out for the total cost, as some of the extensions are quite pricey. The good news is that you don’t need to be a developer to build a website on Prestashop, making it a great option for startups and medium-sized stores. Businesses may overlook Prestashop due to its lack of free support. Conclusion Above are some examples of B2B eCommerce CMS that you can check out for your Magento store needs. If you have any questions, contact us and we will help you to find out.
3 recommended Atom8 workflows to prepare for the summer
After a slow-paced business time at the beginning of the year, you must be so excited about upcoming summer sales. The sooner you start your preparation, the better outcome you can get. And in a busy time like summer, automation will be the optimal choice for any eCommerce store. Thus, prepare for your store in the summer with our 3 highly recommended workflows in Atom8 – an automation app on BigCommerce platform. Schedule theme switching Summer is full of energy, refreshment and excitement. To deliver the summer vibes, your storefront’s theme should be regularly changed in an attractive way. This workflow from Atom8 will do the task throughout the season for you once you set it up. Here are some steps you should follow: Set out time trigger: For occasional switching, you may choose “one-time only”, then select date and time. If you wish to have your theme refresh regularly, the app also offers you daily, weekly, or monthly durations. Select data filter: Make sure you select “content”. If your choice is product/customer/order, there will be other functions of Atom8. Switch theme: You can schedule theme changes as many times as you wish by repeating the process: choosing theme → setting delay time. Save all settings: Select the workflow status between active and inactive; fill the workflow’s name and description; and when to activate. Schedule a promotion campaign In summer – one of the biggest sales in the year, every store both online and offline seems to be busier than ever. In fact, staff has to stay up late to update sales price to hundreds of products. Some merchants even have to hire new staff to take care of running promotion campaigns, which can cost 2000$/month. But with Atom8’s help, merchants can save this large amount of time and money for other things that really matter. Based on the time trigger, the workflow used to schedule a promotion campaign also starts with defining time to run. Then, ensure “Product” is selected as Data filter before setting conditions for the action. You can run a promotion on a certain product category, product type or inventory level. It depends on the purpose of your campaign. In the next step, you will have 4 options to change the price. It could be reduced by % or a certain amount of $. You can also fix a sale price number or remove it after a period of “Delay” time. Finally, determine the workflow status, name, description and activation duration in the settings before saving all the actions. Notify of inventory level Inventory is also a factor that needs special attention during big sales. This tool will help you to keep track of stock levels among hundreds of products. As soon as your inventory reaches a certain number, emails will be automatically sent to whoever needs to be alerted. So that your staff can re-order with vendors on time. Moreover, it may send email to the marketing team to stop promoting that product, which helps to save marketing costs for your business. The workflow can be set based on the inventory level or “low stock” conditions as below: Moreover, Atom8 can integrate with BackOrder app as well. This app on BigCommerce’s marketplace allows your store to still make sales and keep customers happy even when the inventory of product equals to 0. In that case, the buying button will be automatically changed into “BackOrder” status. Above are 3 powerful workflows of Atom8 that we strongly recommend for any BigCommerce store. Let’s prepare for your store beforehand to gain the best results this summer!
