6 powerful eCommerce order automation workflows to try on your BigCommerce store
The SaaS boom has empowered people, with access to sophisticated technology at affordable prices. However, there are many operations involved in an eCommerce business, and most of them need to be happening dynamically. The first order of business, if you’ve recently opened an online store, is to identify the various operations involved, and then streamline them using the right apps. Once you have those necessary systems in place, you can further leverage the apps you’re using by setting up effective workflows that optimize your business. Here are 6 powerful eCommerce order automation workflows to try on your BigCommerce store. Inventory management A robust inventory workflow is something you can’t live without. While you’ll no doubt be using an inventory management system, it isn’t practical to manually enter data for every purchase. So it’s imperative that there’s an integration between your eCommerce store and your inventory management system. You’ll need it to be a two-way sync, so that every time a sale happens in your store, a sales order is created in your inventory management system, and the stock of the item is updated accordingly. You’ll also need the updated stock quantity to be reflected on your site. Another important function of the integration is to capture customer information when they complete an order. Properly maintaining the list of customers who have bought from you not only makes your refund process easier but also helps your marketing efforts. You can then use that data to offer promotions based on the purchase history of your customers. Accounting As with inventory, accounting has to take place dynamically, whenever a sale happens. Customer and purchase information must be passed on to your accounting application from your inventory management system. You may record sale as income and each supply order to your vendor as an expense. For refunds, customer can request a credit note and apply the next time they make a purchase. A seamless integration between your eCommerce store, and your inventory management and accounting applications ensures all these operations happen automatically, without any manual intervention. Replenishing supplies For items with predictable demand, you can set up a workflow in your inventory management app. It’s to automatically send a purchase order to the vendor when the stock of the item is low. For items you can’t predict, you can set up a workflow where to create a task in your project management application as soon as the stock of an item reaches a certain amount. You can then discuss the task with your teammates and decide how much to order. Order fulfillment When you get an order and find that you’re low on stock, you can do one of three things Transfer that order to another warehouse Drop ship it Place a backorder for the items In the workflow section of your inventory management app, you can set up a preferred action when you encounter an order for an item with low stock. For example, you can first look to transfer the order to another warehouse. If there’s no stock there as well, you can ask your vendor to fill the order. If both these options aren’t feasible, you can backorder the supplies and communicate to the customer that delivery will take longer than usual. Refer: Bigcommerce cross sell Capture leads in your CRM Interactions with potential customers happen in multiple avenues; like social media, your live chat, or even a direct inquiry from a website form. An integration with your CRM will add these potential customers as leads. This ensures that you don’t miss out on opportunities to reach out to people who have engaged with you. Welcome email Welcome emails have an 84.22% open rate. Which is decidedly more than regular promotional emails addressing the reader by their first name as the only personalization, without providing any value besides telling readers about their subscription confirmation. In cases like an order status, a notification email is expected, but your welcome email should be more. For delivering a relevant welcome email, consider using your marketing automation software to find out how they arrived at the subscription page; or which page or product they spent time viewing. So that you can customize the content according to their interest. If it’s a first-time buyer instead of a subscriber to your newsletter or blog, it may be a good idea to send them a discount code as part of their welcome email. Conclusion All of these eCommerce order automation workflows require integration between multiple software applications. Since there are countless apps out there, chances are that you might not be able to find the exact integration you’re looking for. That’s why a workflow automation software like Atom8 is exactly what you need. It helps to relieve all of your burdens by automating your process, getting rid of time-wasting tasks with eCommerce order automation workflows. Give it a try and you will see the difference.
2023 shipping trends and how eCommerce merchants can survive
It’s no secret that the supply chain industry is constantly evolving and changing. To remain competitive, merchants need to stay up-to-date with the leading logistic and shipping trends to help prepare an effective strategy. For merchants, 2023 can be the best year yet with an effective shipping strategy. Though Covid-19 may have caused supply chain disruptions, delivery times are expected to normalize towards pre-pandemic times. In fact, the average order volume per merchant increased by 50% from our findings, meaning the pandemic helped drive eCommerce sales. This article will provide an extensive report based on data Easyship analyzed from shipping transaction data to give you insights about shipping trends the new year. Shipping Costs Will Climb In 2023, we predict that shipping costs will increase. This trend is because of tighter Covid-19 restrictions in Hong Kong and China. Additionally, charges levied on delayed cargo, containers, cargo vessels, and aircraft that are unable to move due to personnel shortages at ports and cross-border points of entry attribute to the increase in shipping costs. The increase in shipping costs bolstered the need for affordable shipping options from domestic and international couriers. Luckily, Easyship saves merchants up to 89% off discounted shipping rates for 250+ couriers. In this section, we’ll focus more on multi-courier solutions and the cheapest cross-border solutions, so merchants can still save big on shipping costs despite rising retail shipping rates. Delivery Times Are Normalizing In 2023, delivery lead time (DLT) is expected to normalize. Supply chains have been disrupted because of the ongoing pandemic and other geopolitical events such as shipping container shortages, port congestion, and labor shortages. Luckily, shipping congestion should become less of a problem in 2023 because of increased shipping capacity. Reliable deliveries are essential to the success of your eCommerce business. In fact, 46% of consumers ranked reliability as one of the top attributes when purchasing online. To avoid unhappy customers, merchants need to develop strategies to curb delivery delays while meeting customer expectations. Some best practices to curb delivery issues and promote reliable delivery times: Customers Are Expecting Elevated Post-Purchase Experience The post-purchase experience is an integral part of the eCommerce space. In 2023, customers are expecting an elevated post-purchase experience. Ways to enhancer the customer experience are: Fifty-eight percent of consumers won’t make a future purchase because of a poor post-purchase experience. This fact means that eCommerce merchants need to prioritize the customer experience. Easyship offers up to $10,000 shipping insurance for all your domestic or international shipments, and we provide replay claims within seven days. Plus, our Branding Suite helps eCommerce businesses create a delivery experience consistent with your brand. Commerce is Borderless Cross-border commerce enables new levels of success for eCommerce businesses. Successful merchants used 2021 to expand the customer base in new global markets and reap the benefits of growing their scope. Not including the top eCommerce markets, eCommerce buyers in 2021 were from the following countries: Overall, merchants should use the above information to gain insight into new global markets to enter. This section will continue to highlight how cross-border commerce enables international success. Conclusion By now, you should be well-equipped to take on the trends of shipping and logistics like a pro in 2023. Shipping and logistics don’t have to be stressful, but we hope that you know all the ins and outs of the industry with this guide. Small and medium-sized businesses will continue to gain more momentum in 2023. However, today more than ever, merchants have access to valuable shipping tools and affordable shipping options to enable eCommerce success.
What’s behind the shift of b2b companies to eCommerce sites
Business-to-business, or B2B, is one of the fastest-growing segments for new and established companies. Forrester Research posited in January 2019 that in the United States, B2B e-commerce “will reach $1.8 trillion and account for 17% of all B2B sales in the U.S. by 2023.” So what is behind the shift of B2B companies to eCommerce sites, this article will give you a hint regarding this topic. Access To A Larger Customer Base: More B2B Transactions Are Happening Online Net Solutions conducted a study in January 2020 about the state of B2B e-commerce. It found that B2B takes cues from the business-to-customer (B2C) market and tries to emulate the latter’s growth strategies by adapting them. Many B2B companies are moving online because their customer base is there, as well. The clients want knowledge about the products and services available to find the best items or software for their business purposes. Forrester Research found that 74% of B2B buyers conduct research online before purchasing. Education and valuable copy need to go hand-in-hand, and many B2B companies deliver on knowledge. On this note, smartphones, tablets and other mobile devices are often used to make purchases. Net Solutions reveals that 91% of B2B customers use mobile devices to search for a product, and 25% use them to make a transaction. Thus, B2B companies need to have storefronts and web pages that are mobile-friendly and convenient to access. They need to implement upgrades to certain platforms to make them easier for users to access and organize their orders. An office manager, for example, will want to calculate future budgets and check past purchases accordingly. Shipping for physical goods is another concern. B2B companies need to ensure that they can match Amazon for two-day shipping — or other benefits if they cannot meet that standard. This is where wholesalers can stand out by dropshipping, or delivering products only when a customer makes an order. Dropshipping not only reduces the pressures of shipping, but also the risk of accumulating unused inventory. Many e-commerce B2B services are working to fill this niche and increase efficiency within the marketplace. Flexible Payment Options Traditionally, businesses would have to pay for services and goods using cash, check or a credit card. While credit cards have benefits that allow owners and managers to build a business’s credit, they can also prove inflexible. Many B2B customers would rather avoid such inconveniences. Thanks to the internet, e-commerce has a larger variety of payment options. In addition to bank account transfers and credit cards, office managers can often pay via PayPal, Venmo, Apple Wallet or other digital currencies. PayPal even offers credit cards so that a business can take advantage of the policy. This lowers potential barriers for inexperienced or newer entrepreneurs to enter certain fields, as well. While each vendor has its drawbacks — for example, PayPal sometimes will freeze accounts for seemingly arbitrary reasons and take months to restore access to users — they also offer alternatives with convenience. For example, people can install Venmo on their phone and pay off vendors quickly. This flexibility means that a manager doesn’t have to rely on one source of payment for these transactions. Many B2B Buyers Are Younger And Want A Personalized Experience Gen X and Gen Y are some of the top users of B2B e-commerce. Gen X is the generation that came of age in the 1980s and early ’90s, followed by Gen Y, also known as millennials, with birth years between 1981 and 1996. Together, they are key players and business decision-makers. B2B researchers, or potential customers who seek information on certain products and services to assess their value, can provide living proof that millennials are powerful within this type of business. In 2015, Google conducted a study and found that 46% of B2B researchers were between the ages of 18 and 34. Many millennials want an enhanced customer experience when making a purchase online. They will seek as much knowledge as possible about the products that they desire for an office or digital workspace. That means an ideal storefront will be easy to navigate on any digital device, with options for a fast transaction and efficient record-keeping. A track record for purchases allows them to make informed decisions, which increases their confidence in the company providing the history. One potential solution is to either design or outsource the creation of an app for your business. Many corporations have these apps, such as Whole Foods, with QR codes to allow for efficient checkout at grocery stores. Conclusion As we enter the 2020s, grow within global B2B. With technology expanding, you have ample chances to gain a higher market share. Trust your B2B marketers and their research reports to help you reach a higher level.
Is BigCommerce the best eCommerce enterprise platform to look out for in 2023?
With over 95,000 live sites currently using the BigCommerce system for selling items and processing payments online, there’s strong reason to believe that BigCommerce provides a viable and powerful interface for your eCommerce needs. Our BigCommerce Review covers all of the aspects of this eCommerce platform, from the features to the security and support. From there, we hope you will answer yourself whether or not BigCommerce is the best eCommerce enterprise platform to look out for in 2023. Features The BigCommerce features all start with the website builder; since it allows for beautiful, responsive designs, without knowing much about web design. Add and manage products without any problems, and accept payments through a wide variety of options. Customized shipping is a must-have for most vendors, and BigCommerce has all of that. The flexible tax system and dropshipping features ensure that you don’t have to shift around your business model just because of your eCommerce system. Note: According to readers BigCommerce has been largely unresponsive to feature requests, making it difficult for many customers to justify the cost. For example, many of the features are built for primarily US customers. Which leaves the rest of the world with features that aren’t entirely useful. In addition, customers have complained about useful features getting requested over and over in the forums; but never coming to fruition (like the ability to customize order statuses). Ease of Use In terms of startup businesses looking for eCommerce platforms, the first thing companies typically ask about is pricing. After that, the ease of use is almost always the most important area. This makes sense, considering a business person generally doesn’t have the web design or development skills to build a site from scratch or mess around with confusing building processes. So, is BigCommerce easy to use? When you launch your website with BigCommerce they have some nice tutorials and steps to get you started. However, our tests, and the feedback from readers, show that the new Stencil framework from BigCommerce is more friendly for advanced developers. That’s great news for stores that can hire a solid developer. However, non-technical users are finding it difficult to make small tweaks, something that’s necessary for the average inventor or entrepreneur. Next to Shopify, BigCommerce has the features needed for developers, but it’s not quite there for the average non-techie. The first page you see when landing on the dashboard is a list of steps you should take to complete your store within a few seconds. For example, you can add products, set up shipping settings and manage your tax rates. After that, the development gets more complex. Apps and integrations help for customization; and website themes are pre-built for making it look like you hired a pro to design your website. However, BigCommerce relies largely on a company called Pixel Union for its themes. They look sleek and modern, but users have suggested that this focus on one designer leaves room for improvement in the uniqueness area. Not only that, but many of our readers have made it clear that it’s easy to find random bugs that generally don’t get fixed. Pricing At one point BigCommerce had some competitive pricing that compared pretty well with that of Shopify. However, after numerous emails and comments from our readers, it looks like they have dramatically increased prices for their more successful customers (making more than $125,000 a year in revenue). This is a huge blow to both BigCommerce customers and our view on the company as a whole. Sure, you still get some of the fixed prices that we’ll outline below; but once you surpass a certain point in sales you’re going to get slammed with insanely high monthly rates. It’s almost as if BigCommerce is trying to gouge users that make more money, simply because they can. Refer: Bigcommerce cross sell Is it Worth It? The speed and performance of your website come into play for a variety of reasons. First of all, Google and other search engines take your site speed very seriously. The search engines know that your user experience is lessened if the user has to sit around and wait for pages to load. Therefore, a fast site can boost your search engine rankings. Furthermore, your customers are far more likely to stick around and buy something! Seeing as how speed is so important in today’s competitive eCommerce world, it’s great to see that BigCommerce is now definitely the best performing eCommerce platform you can choose. There are several reasons for this. One, BigCommerce has implemented Google AMP on its platform. This is an open-source framework from Google that stands for Accelerated Mobile Pages. It increases page load speeds and boosts search engine visibility on your mobile product and category pages. BigCommerce also has something called the Akamai Image Manager built into its system. All BigCommerce users are able to natively access the image manager. Which automatically optimizes all of the images on your site. Conclusion Above are some reviews and analyses regarding BigCommerce enterprise platform. If you have any questions about this topic then contact us and we will help to figure it out.
BigCommerce vs Woocommerce: who will be the winner?
We live in the age of social media and online shopping. More and more businesses choose to start an online store and sell their products that way instead of creating a brick-and-mortar shop. Having an online store will give you the chance to capture a wider audience and you can basically sell worldwide through your website. The first challenge businesses have when starting an online store is choosing the right e-commerce platform that will cover all their needs. There are several popular options available, and two of those are WooCommerce vs BigCommerce. This article will analyze and compare two of them. Design WooCommerce Design It’s not a big surprise that WordPress offers a huge selection of free themes (much more than BigCommerce), but you also have the option to buy a theme. There are many WooCommerce specific themes available, around 52 at this time. The premium themes cost $39 and up, which is a lot less than any BigCommerce theme. You’ll find that WooCommerce is very fast and easily updatable. The quality of themes is superb, with a lot more customization options when you compare it to BigCommerce. Customizing the theme is easy as you can do everything through a familiar WordPress dashboard so, usually, you won’t have any problems getting your store to look just the way you want it. Also, the best thing of all is that you can use any WordPress theme you want because WooCommerce is perfectly integrated within WordPress and any theme will work with WooCommerce online store. There’s one theme that is specifically designed for WooCommerce, and that is Storefront. Storefront is free to download and use, and you can also purchase additional extensions and child themes if you want to add some additional functionality. Depending on what theme you choose, your store will have a different look, feel and functionality. Each theme has unique navigation options and a unique product display, as well as different colours, fonts and stock images. There is, of course, no one size fits all approaches to choosing a theme, but the product availability through WooCommerce opens up options for every possible context. BigCommerce Design With BigCommerce, you have a selection of both free and paid themes. They offer 16 free themes, but usually, most users go for a paid theme eventually. There are 42 paid themes available, and the prices for them range from around $120 to $250, but you also have the option to get one designed for you for substantially more money. They try to make it as easy as possible for a user to perform simple everyday tasks like adding products, but at the same time, they make it a slightly more cumbersome process because they expose some additional options to users who want to deal with some finer details of product customization. Overall, the choice of themes might be heavy on the WooCommerce side, but in terms of quality, the themes on BigCommerce are not lagging behind. Read more: Bigcommerce upsell Price & Fee WooCommerce Pricing Since WooCommerce and WordPress are free, your main cost is going to be the ongoing hosting bill. Besides that, you will probably need a few plugins and extensions to give your store a few additional functions, e.g. if you want to bill your customers each month, you’ll need the Subscriptions extension. This will allow you to save thousands of dollars over the next few years if you go with WooCommerce and not BigCommerce. With WooCommerce, you also get support from people all around the world, along with full mobile responsiveness, default currency control, pre-installed payment gateways, shipping calculations, product variables, automatic taxes, and much more. BigCommerce Pricing BigCommerce has three fixed monthly pricing plans to choose from: – The Standard Plan: at $29.95 per month, it includes hundreds of built-in features like unlimited storage, bandwidth, and sales. You can upload an unlimited amount of products, accept payments through credit cards and PayPal, use coupons, and other great features. In this plan, BigCommerce has transaction fees that you need to pay for each sale. – The Plus Plan: this is the most popular plan and it will cost you $79.95 per month. When you choose this plan, you won’t have any transaction fees. All of the features from the standard plan are included as well. You can also post listings on eBay, and the checkout is actually hosted on your website which is not the case in the standard plan. – The Pro Plan: this plan will set you back $249.95 per month, it includes everything above, plus fraud monitoring, high volume security, and product filtering. Support WooCommerce Support When you have WooCommerce, you will not only have the WooCommerce community available, but also the entire huge WordPress community that can help you with any problem that you may have. They have extensive documentation available and also a ticket system where you can submit your questions. Their documentation is very good and you’re very likely to find an answer to your problem there. Plugin developers are always available to contact and usually get back to you in 1-2 days. This makes a multifunctional site very easy to manage, no matter what sort of errors you run into. BigCommerce Support BigCommerce offers 24/7 support via email, phone, and live chat that WooCommerce doesn’t provide. They also provide guides, forums, and support tickets like WooCommerce does. They’ve moved to 24/7 support after a while because it was the feature that most of their users requested. It was also because there are a lot of people who work in their stores during the night time as well, so it made sense to offer support outside normal business hours. Conclusion Above are some differences regarding BigCommerce vs Woocomerce. We hope based on this, you have made your decision on what to choose. If you have any questions then contact us and we will help you to answer them.
eCommerce platform decision for beginners: Wix vs BigCommerce
It used to be that only the most talented coders could create their own websites, or those wealthy enough to hire professional programmers to do it for them! However, nowadays, with the assistance of some eCommerce platforms, it is possible for everyone to build their own website without knowing a single line of code. So if you want to start an online store or company, choosing the best eCommerce website builder to create the most fantastic, eye-catching, and useful website is a major decision because each one has its own set of features and benefits. This article will compare Wix vs BigCommerce to help you choose the right platform for beginners. Wix vs BigCommerce: Pricing & Plans Wix It offers a free service (which we rate as the best free website builder) as well as a two-week money-back guarantee for all of its paying services. Wix also sells Wix Enterprise, a high-end market solution with a personalized pricing package tailored for large companies. The more time you sign up ahead of time, the cheaper your paid Wix package would be. When you pick an annual rate package, for example, you’ll spend less per month. Here are the distinctions in each Wix plan: Plan Paid Monthly Paid Yearly Combo $18/month $14/month Unlimited $23/month $18/month Pro $28/month $23/month VIP $47/month $39/month Business Basic $28/month $23/month Business Unlimited $33/month $27/month Business VIP $56/month $49/month BigCommerce BigCommerce offers 4 different plans to fit your business’ needs, from starting out to ready for advanced features like Product Filtering or increased API calls corresponding to 4 price ranges which are suitable for every customer’s pocket. Besides, it also provides customers with a special offer of a discount of 10% and a free trial for 15 days for annually “Plus” and “Pro” plans. The system will automatically upgrade your plan based on your trailing sales volume during 12 months. If you wish to take advantage of the features available in other plans, feel free to upgrade your plan anytime. While individuals and small firms would find it ideal to purchase the first three plans for their company or a certain part of their product range, the last plan is geared towards serving large companies and businesses. Plan Paid Monthly Standard $29.95/month Plus $79.95/month Pro $299.95/month Enterprise based on business’s requirements Wix vs BigCommerce: ECommerce Features Both Wix eCommerce and BigCommerce are eCommerce websites, but they cater to various consumer groups. However, we would like to believe that each website is more suitable for distinct kinds of enterprises. BigCommerce is a feature-rich eCommerce website designed for larger and growing companies. The other is an eCommerce website for small and independent companies that is simple to use. With that in mind, let’s compare the eCommerce capabilities of the two companies. Wix This eCommerce may be a more basic eCommerce website, but that doesn’t mean it’s devoid of plugins and applications to help you optimize your profits. 1. Numerous clever eCommerce add-ons Wix’s eCommerce models come with a range of valuable eCommerce platforms and applications. This basic “kick-starter pack” will assist you in These simple tools will help handle your market and increase the store’s online presence for the vast majority of small business owners. That’s not to suggest Wix doesn’t have more sophisticated eCommerce functionality – it certainly does! Many BigCommerce themes have these features as usual, but you can find the majority of these third-party features by searching the Wix App Market. Some of these apps are free, but most apps that offer additional eCommerce features are only available to paying subscribers. Read more: Bigcommerce upsell 2. Best apps for you: It’s comforting to know that Wix has additional capabilities if you need them, so what are the best eCommerce applications for newbie entrepreneurs? The below list includes some of them: BigCommerce As we can see, the reputation of BigCommerce is built from themes’ useful apps and plugins which produce a range of functions. When it comes to Ecommerce features from the app marketplace to the ability to write custom HTML, BigCommerce can assist you well. 1. Build new tools Fortunately, the majority of sales and marketing features you need are contained by BigCommerce themes. This is such a time-efficient and money-saving solution that you no longer have to spend your precious time finding extra features for your online store. Some core features that can be found on a BigCommerce theme are: 2. Making choices without complication BigCommerce also provides users extra features in its App Marketplace, even when you are unlikely to need it. While some of them are free to use (SurveyMonkey), others require purchasing after a free trial period. Practically, free trials are an incredible way to test out different features and functions to see whether they are worth spending money on. Wix vs BigCommerce: Themes Wix It has a sample gallery of over 500 professionally designed models, including hundreds of specialized eCommerce shop designs. The great thing about Wix’s models is that you don’t need to know how to code to edit them as much as you can! Starting with a blueprint will save you a lot of time and effort. You not only get an appealing eCommerce shop interface that is designed for your clients, but you also save time that can be put to better use in other areas of your market. BigCommerce BigCommerce themes may lack the eye-catching animation of Wix models, but they illustrate the fact that it caters specifically to users who want to create eCommerce websites. 1. Customized templates designed to sell BigCommerce has over 100 themes, many of which have been hand-picked and crafted specifically for eCommerce pages. This is particularly useful for eCommerce beginners or independent traders because you can not only customize a store theme to best represent your company (for example, by changing the colors and images), but you can also use them as a source of design inspiration if you’re stuck for ideas. One of the most irritating aspects of Wix is
How Magento B2B eCommerce digital portal can help you serve bigger audience efficiently
Going along with the seamless development of B2B eCommerce business, the business runners need to develop their infrastructure to serve a larger number of customers; to improve their technical solutions and eCommerce websites to serve a larger number of customers. With the Magento merchants, they need to take advantage of the B2B eCommerce digital portal to serve bigger audience; and meet the demand of each customer. Our article today will point out how a digital portal can help your Magento business. Satisfy Bigger Audience With Magento B2B eCommerce Digital Portal Logical Account Management The B2B business runners need to deal with a team or a department customer rather than the separate ones; therefore, the customer accounts are more complicated. Magento provides a company account for the customers and all the company PICs can login and conduct the transactions as an admin. With these functions, the members in the procurement team can keep track of and take part in the buying procedure by sub-accounts and flexible permission from their managers. The B2B sellers can understand customers thoroughly through their management to have appropriate strategies to deal with each B2B customer. High-secured Account Permission With various B2B customer accounts, the eCommerce business uses “Catalog permission” to protect private content for each customer. Only the one who has permission to access is able to access the category; including products, pricing plan, purchase policy and so on. The businesses only need to go to the Store, choose Setting; and then click to Configuration on the Admin column to adjust the Category Permission for each customer account. Quote Request And Negotiation B2B transactions include valuable and big orders that both the customers and sellers need to go through some steps to reach the final agreement of price. Magento allows you to hide your public prices, set up quotes requests and price negotiation. When going to the negotiation, the buyers and sellers can be more connected and understand each other’s demands to get better deals. The price here is flexible and depends on customer budget, product quantity and contract duration. The process of price negotiation starts when the customers find the product interested and make a quote request for the sellers. Then, the sellers will consider the quote and make a response. If the customers are satisfied with the reply, they will convert the quote to cart. Personalized Experience Thanks to B2B accounts, Magento provides customers better personalized experience when shopping online. The sellers will rely on data from account management to personalize marketing strategies, customer services approaches and membership programs. Moreover, the personalized search engine and pre-set filters can shorten the searching time; and allow the customers to find the product and make a purchase more quickly. Omnichannel Experience It would be a mistake if we don’t mention omnichannel when talking about Magento. Omnichannel can connect the suppliers, sellers and buyers closely with accessible databases and centralized management. With omnichannel, all the transactions are recorded and stored. Then the sellers and buyers can simultaneously keep track of and make immediate adjustments to avoid potential problems. Conclusion If you want to serve a bigger audience efficiently, the Magento B2B eCommerce digital portal should be never missed. We hope you take advantage of this appropriately and get a huge amount of benefit.
How to Turn On Magento Community Edition for B2B Success
Magento Community Edition (CE) has established itself as a top choice for e-commerce businesses thanks to its flexibility and powerful features. In this blog, we’ll guide you through how to turn on Magento Community Edition B2B success, helping you harness its full capabilities to elevate your B2B operations. Introduction to Magento Community Edition (CE) and its popularity in the e-commerce world. Magento Community Edition (CE) is an open-source e-commerce platform known for its versatility and powerful features. Magento community edition B2B’s architecture is designed to be highly customizable, making it a strong candidate for B2B e-commerce. Setting Up Magento Community Edition for B2B Success Installation and Configuration To turn on Magento Community Edition for B2B success, you first need to install it correctly. Here’s a step-by-step guide: For B2B functionality, configuration is key: Choosing the Right Extensions To turn on Magento Community Edition for B2B success, integrating the right extensions can significantly enhance its functionality: How to integrate these extensions seamlessly with Magento community edition B2B. 1. Choose Compatible Extensions Before integrating any extension, ensure it is compatible with your Magento community edition B2B version. Check the extension’s documentation and user reviews for compatibility information. 2. Download the Extension Once you’ve selected the right extension, download it from a reputable source, such as the Magento Marketplace or the extension developer’s website. 3. Upload the Extension Files Upload the extension files to your Magento community edition B2B installation. 4. Install the Extension After uploading the files, install the extension through the Magento admin panel: 5. Configure the Extension Once installed, configure the extension to suit your B2B needs: 6. Test the Extension Testing is critical to ensure the extension works as expected without causing conflicts: 7. Monitor and Optimize After successful integration and testing, monitor the extension’s performance and make any necessary adjustments: Customizing Magento Community Edition B2B for B2B Requirements Customizing Customer Groups Create Groups: In the Magento admin panel, navigate to Customers > Customer Groups and add new groups for different types of B2B clients. Set Pricing Tiers: Assign specific pricing tiers and discounts to these groups to ensure that B2B customers receive the appropriate rates. Implementing B2B Features Enabling features like custom catalogs, quote management, and personalized account management. Integrating ERP or CRM systems for streamlined operations. Optimizing Magento community edition B2B for B2B Sales and Marketing SEO Best Practices Optimizing Magento community edition B2B for B2B SEO is crucial to attracting and converting business clients: Leverage Magento community edition B2B’s built-in SEO capabilities to implement these best practices and improve your search engine rankings. Marketing Strategies Utilize Magento community edition B2B’s marketing tools to turn on B2B success: The benefits of using Magento community edition B2B for B2B businesses from Atom8 B2B. Atom8 B2B, created by Grit Global, provides tailored solutions and expert support to maximize the benefits of Magento community edition B2B for B2B businesses. By leveraging Atom8’s expertise, you can ensure that your Magento community edition B2B setup is fully optimized for B2B success, providing a seamless experience for your business clients and scaling effectively as your operations grow. Conclusion In conclusion, by following the steps outlined above, you can unlock the full potential of Magento community edition B2B to support your B2B operations and drive significant business growth. Embrace the flexibility of Magento community edition B2B, leverage essential extensions, and focus on delivering an exceptional experience to your B2B customers. Contact us for more.
Crucial Magento 2 B2B features you need to master
Magento 2 provides the B2B eCommerce businesses various features to run the operation smoothly, effectively and efficiently. As considered a difficult platform for eCommerce beginners, the business runners may encounter various obstacles when utilizing the Magento 2 B2B platform, especially the beginners. Therefore, our article will introduce the top 4 most important Magento 2 B2B features you need to master to strengthen your business operation and enhance customer satisfaction. 4 Magento 2 B2B features you need to master Ask For Product Reviews Product reviews are considered as more trustworthy information than product descriptions from the brands. Product reviews play a crucial role in motivating buying decisions of customers. Therefore, if you want to increase conversion rate, you need to display as many positive product reviews from real customers as possible. Moreover, to have those reviews, you need to encourage customers to write short reviews about what they bought. It is undeniable that the customers pay special attention to discounts and coupons; therefore, the sellers can give them a coupon whenever they finish the reviews which follow certain requirements. This Magento 2 B2B feature will strongly motivate customers to express what they think about their last purchases; as they can not ignore a chance to buy more at a cheaper price. The business can use personalized email marketing to ask for personal reviews, give coupons and upsell. Enhance User Experience Like other eCommerce platforms, Magento significantly cares about user experience; as its marketplace offers various extensions to optimize the web performance for better user experience. For example, the B2B platform from GritGlobal can bring you various Magento 2 B2B features that enhance B2B selling activities for both buyers and sellers. Those B2B features include bulk order, customer account, personalization pricing and so on. Utilize Multi-user Accounts A business usually has various customer segments which need different products, services and support. Magento understands this fact; and it allows businesses to use Magento extensions to utilize multi-user accounts and serve different B2B customers. For example, the B2B platforms can allow each customer’s account with the administration to access product catalog, order viewing, order approvals, quote requesting and so on. The permissions and restrictions are flexibly customized to allow customers to reach their needed areas. This Magento 2 B2B feature also helps you to run parallelly both B2B and B2C businesses; as it can divide different customers to different accessible parts of the stores with high-secured accounts. Service Order Management It is undeniable that editing order statuses, order information, item listings are boring and time-consuming tasks. Therefore, Magento also offers an edit order extension to help the sellers edit the order information, track order processes and store order data effortlessly. Conclusion No matter if you are newbies or long-time users, having a deep understanding of Magento 2 B2B features can help you a lot in business operation tasks on this eCommerce platform. We hope our listing and explanation can bring instruction for you to choose and utilize the most suitable B2B Magento 2 features for your businesses.
Discover the top Magento certified B2B partners in your area
Doing business on Magento is not truly easy, especially for beginners. Magento can provide the users with various functions and capabilities to enhance the business operation. However, it requires professionals to make changes and set up eCommerce stores on this platform. Therefore, the B2B businesses need to cooperate with Magento certified partners to develop an eCommerce website and upgrade it during the operation. Our article today will suggest the best Magento certified B2B partners in APAC, AMER and .APAC areas. Do You Know These Best Magento Certified B2B Partners Near Your Area APAC Area Magenest The first Magento partner that we want to mention here is Magenest. With more than 7 years of experience, Magenest has provided Magento solutions for various eCommerce businesses in more than 130 countries and territories. The services they offer specialize in eCommerce systems, ERP and CRM platforms, cloud-based infrastructures, technical solutions for digital marketing and so on. For Magento, Magenest can support you to migrate to Magento including server migration, theme migration and extension migration to help you transform to Magento effortlessly. It also helps you to maintain SEO even though your server was migrated. After the services, the clients will receive 3-month free for maintenance and fix to ensure their Magento stores can run smoothly thereafter. SmartOSC The second outstanding Magento certified B2B partner is SmartOSC. With more than 16 years of experience, SmartOSC has launched more than 1000 eCommerce websites and more than 500 Magento projects with the dedication of more than 350 Magento certified developers. It also was awarded as Magento Excellent Award Finalists in 2018 and 2019; which totally demonstrated its abilities to serve your businesses on Magento platforms. Beyond being a technical solution provider, SmartOSC can bring you a lot of values; including to help you to find the most effective ways to launch and run your business with consultancy services; to build, implement, integrate, migrate and customize your eCommerce stores and to manage and ensure the smooth operation. Reference articles: magento pos, shopify pos, woocommerce pos, bigcommerce pos EMEA Area Fisheye CORE If you are in the EMEA area, Fisheye CORE should be on top of your Magento certified partner lists. It can offer you a full-package of Magento services as it can help you add on various functions for your Magento stores; including content management, customer segmentation, personalization, scalability, merchandising, business intelligence and B2B integration. Although Fisheye Core doesn’t specialize in Magento web development, they could be the best solution for adding more B2B features. 2simplify The second option for you in AMEA area is 2simplify. While Fisheye CORE focuses on adding values for your eCommerce, 2 simplify can empower your Magento store’s structure and performance. The services it offers include Magento 1 to Magento 2 migration, Magento development, Magento integration, Magento UX/UI design, Magento Upgrade and other support. APAC Area Mageplaza Mageplaza is a well-known Magento certified partner in APAC area. It has served more than 100 thousands customers around the world. Its extensions also possess more than 14 million downloads in 176 countries. Mageplaza’s customer service is also outstanding as it offers 60-day money back if your Magento site has bugs, annual upgradation, 365-day free support and composer installation. This provider also can offer you full Magento package from applications for selling activities to extensions to enhance web performance. Folio3 Like Mageplaze, Folio3 is also a Magento solution provider that offers you various features to add on and strengthen your Magento eCommerce store. Folio3 bring your store various functions; from centralized inventory management, seamless order management, shipping monitoring, consolidated product data, quick refund, deployment to customization. Conclusion With our Magento certified B2B partner recommended list, we hope that you can find the best-matched partners for your store’s development near your area.
Streamline B2B online ordering process in Magento for customer satisfaction
Order process plays a vital role in any B2B transaction. This stage directly links to customer satisfaction and cart abandonment rate; therefore, the B2B businesses need to pay special attention to improving and updating the online ordering process on Magento to give customers the best shopping experience. Our article today will list out some criteria that customers expect from your business. Magento B2B Online Ordering Process That Your Customer Are Looking For Real-time Update Product Inventory When doing the very first steps of the B2B online ordering process, the customers need to have accurate product information including product description, delivery information and inventory status. It is time-consuming and inconvenient if the customers buy out-of-stock products. Therefore, during the ordering process, all the product inventory status needs to be displayed to let the customers know how many items are left and plan for the order quantity. If necessary, you can utilize the Magento omnichannel to notify customers about the stocks and send real-time notifications to suppliers when the products are out-of-stock. Quick Order It is undeniable that the customers want to shorten their online B2B ordering processé that’s why the sellers need to simplify and fasten this stage. Your eCommerce stores can allow the customers to put various products into their shopping cart at the same time without clicking to each product many times and switching to other product pages to put different items. For example, the B2B platform from GritGlobal can help the business to add Quick Order extensions to your online stores. Then, your customers can place orders more quickly. Fast Search Engine Searching for expected products may be the most time-consuming task in the B2B online ordering process in Magento. Therefore, the site needs to allow customers to search for items in various ways. For example, besides allowing customers to search for products by keyword, product names, product codes; they can let them import CSV files or product images to find the right one more quickly and reduce mistakes when searching manually. Purchase History If you want to maintain long-term customer relationships, don’t forget to save order information for tracking and for later use. The customers need to keep track of their order status to know when the shipment will arrive; and whether there are any potential problems with their orders. Moreover, the stored purchase history can help customers order the next items without conducting some steps; such as searching for products, filling in information, choosing shipping services, etc. Moreover, sellers can offer more deals, special discounts or free shipping if the customers have purchased many times to encourage them to buy more at your online stores. This approach helps the customers save a lot of time and effort; and also helps the sellers keep long-term relationships with their valuable customers. Conclusion We have listed out some points of Magento B2B online ordering process which the customers always desire. We hope that you can get some ideas to plan for your better ordering process and satisfy your customers.
Amazon cross-selling case study: steal from the best online retailer
Amazon is considered the biggest global marketplace, and it provides customers around the world with various types of products. Thanks to its outstanding cross-selling strategies, it earned billions of dollars every year and became a role model for other businesses to learn from. Therefore, today we will investigate the Amazon cross-selling case study to help you understand why Amazon succeeded in cross-selling and learn something interesting from this case study. Learn From Amazon Cross-selling Case Study Data-Driven Approaches Data is always a trustworthy source for businesses to make appropriate decisions. All the cross-sell ideas were built based on the customer and selling data. Amazon equipped tracking tools to record customer behaviors, purchase history, search history, and recent views. Therefore, Amazon will utilize this information to generate well-matched approaches to customers. The information that closely sticks to reality can give the best results for selling performance. Moreover, data can help the business personalize its approaches and pay more attention to each customer rather than conducting useless mass approaches. As a result, the customers will feel satisfied and engaged with the businesses. Personalized Emails Sending emails is one of the most powerful approaches to directly communicating with customers. Amazon takes advantage of customers’ data to send personalized emails to different customers. Personalized emails are not just emails with customers’ names on them; the content of emails needs to relate to customers’ demands, concerns, and expectations of your products. It is undeniable that investing in personalized emails is a more complicated task, but the results it brings to your business might be over-expectation. For example, if the system detects a shopping cart abandonment incident, the system can automatically send reminder emails and convince customers to finish orders. Personalized Product Recommendation Thanks to personalized product recommendations, Amazon has sold millions of products every year. Based on the customer data, Amazon can comprehend what each customer needs to recommend related products. For example, if a customer recently purchases toys, clothes, and other stuff for kids, Amazon also suggests some raincoats for them when they search for a raincoat. The personalized product recommendation requires a high level of accuracy to keep customers satisfied and avoid cart abandonment; therefore, it may be difficult for business runners to conduct these tasks by themselves. Fortunately, if you are using the BigCommerce platform, Order Booster is truly your solution. You can set the recommendation rule, and it can run product recommendation campaigns automatically based on your rules, customers, and selling data. Offer Free Shipping Most customers are willing to abandon their carts due to the costly shipping fees. Amazon has understood and they offer free shipping for over $25. When the customer updates their accounts, Amazon Prime provides customers unlimited free shipping, and the delivery will arrive within 2 days. Amazon has alleviated the shipping cost burden for customers and motivated them to place orders. Conclusion This Amazon case study has inspired a lot of business runners to launch cross-selling campaigns. Thus, we hope that you can learn something innovative from this global eCommerce giant.
